At a Glance
- Tasks: Help customers with service bookings and ensure smooth workshop operations.
- Company: Join a dynamic car dealership in Bristol, known for its excellent customer service.
- Benefits: Enjoy life insurance, private healthcare, and health benefits.
- Why this job: Be part of a supportive team and enhance your skills in a thriving environment.
- Qualifications: Previous experience as a Service Advisor and knowledge of DMS systems required.
- Other info: Work Monday to Friday with occasional Saturday shifts.
The predicted salary is between 24000 - 42000 £ per year.
Basic Salary - Up to £30,000
OTE - Up to £45,000
Location - Bristol
Hours - Mon - Fri 08:00am - 18:00pm, 1 in 4 Saturdays 08:00am - 12:00pm
Benefits - Life insurance, private healthcare, health benefits.
Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?
Responsibilities of a Service Advisor:
- Arranging Service Department bookings.
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
- Upselling works to be completed and special offers/Service Plans.
Skills and Qualifications of a Service Advisor:
- Must have previous experience as a Service Advisor.
- Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
- Previous experience Upselling.
- Full manual UK Driving Licence.
If you are interested in this Service Advisor position, please contact Liam @ Auto Skills and quote job number: 51092.
Service Advisor employer: Auto Skills UK
Contact Detail:
Auto Skills UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific DMS systems mentioned in the job description, like Kerridge or Pinnacle. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your readiness for the role.
✨Tip Number 2
Brush up on your upselling techniques. Since the role involves upselling services and special offers, practice how to effectively communicate the benefits of additional services to customers, making it a win-win situation.
✨Tip Number 3
Network with current or former Service Advisors in the industry. They can provide valuable insights into the role and the dealership environment, which can help you tailor your approach during interviews.
✨Tip Number 4
Prepare to discuss your previous experience in detail. Be ready to share specific examples of how you've successfully managed customer bookings and handled workshop loading efficiently, as these are key responsibilities of the role.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Service Advisor. Include specific examples of how you've successfully upsold services and managed customer bookings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the dealership. Mention your familiarity with DMS systems like Kerridge or Pinnacle, and how you can contribute to the team.
Highlight Relevant Skills: In your application, emphasise your customer service skills and ability to work in a team. Mention any specific achievements related to upselling or improving customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Advisor.
How to prepare for a job interview at Auto Skills UK
✨Show Your Enthusiasm
As a Service Advisor, your enthusiasm can set you apart. Make sure to express your passion for the automotive industry and your eagerness to help customers. A positive attitude can go a long way in making a great impression.
✨Demonstrate Your Experience
Be prepared to discuss your previous experience as a Service Advisor in detail. Highlight specific examples where you successfully managed bookings, upsold services, or resolved customer issues. This will show that you have the skills they are looking for.
✨Familiarise Yourself with DMS Systems
Since knowledge of systems like Kerridge, 1 Link, or Pinnacle is essential, make sure you brush up on these or similar DMS systems before the interview. Being able to discuss your familiarity with these tools will demonstrate your readiness for the role.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions about the dealership's service department, team dynamics, and growth opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.