Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers book services and manage workshop efficiency.
- Company: Join a dynamic car dealership team in Grays.
- Benefits: Competitive salary with OTE of £37,000 and potential for growth.
- Why this job: Great opportunity to enhance customer service skills in a fast-paced environment.
- Qualifications: Previous Service Advisor experience and knowledge of DMS systems required.
- Other info: Full UK driving license is a must; apply through Kelsey at Auto Skills.
The predicted salary is between 22200 - 37000 £ per year.
Service Advisor Basic Salary & OTE: £37,000 Location: Grays Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving Licence If you are interested in this Service Advisor position, please contact Kelsey @ Auto Skills and quote job number: 50437
Service Advisor employer: Auto Skills UK
Contact Detail:
Auto Skills UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Make sure to highlight your previous experience as a Service Advisor during the interview. Be ready to discuss specific situations where you successfully managed customer requirements and how you contributed to the team's success.
✨Tip Number 2
Familiarize yourself with the DMS systems mentioned in the job description, like Kerridge or Pinnacle. If you have experience with similar systems, be prepared to explain how that knowledge can benefit our service department.
✨Tip Number 3
Demonstrate your upselling skills by preparing examples of how you've successfully upsold services or products in the past. This will show us that you understand the importance of maximizing customer satisfaction while driving revenue.
✨Tip Number 4
Since this role requires a full manual UK Driving Licence, ensure you have it ready for verification. Being able to drive is essential for the position, so mention any relevant driving experience you have during your conversation.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight your previous experience as a Service Advisor. Emphasize your skills in customer service, upselling, and familiarity with DMS systems like Kerridge or Pinnacle.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the dealership. Mention specific examples of how you've successfully managed service bookings and upsold services in the past.
Highlight Relevant Skills: In your application, clearly outline your relevant skills and qualifications, such as your full manual UK driving license and any experience with workshop management. This will help you stand out to the hiring team.
Follow Up: After submitting your application, consider following up with Kelsey at Auto Skills to express your continued interest in the position. This shows initiative and can keep you on their radar.
How to prepare for a job interview at Auto Skills UK
✨Show Your Enthusiasm
As a Service Advisor, it's crucial to demonstrate your passion for customer service and the automotive industry. Share specific examples of how you've gone above and beyond for customers in previous roles.
✨Highlight Your Experience with DMS Systems
Make sure to discuss your familiarity with Kerridge, 1 Link, or Pinnacle systems. If you have experience with similar DMS systems, explain how that knowledge can benefit the dealership's operations.
✨Prepare for Upselling Scenarios
Since upselling is a key part of the role, be ready to discuss your strategies for identifying customer needs and suggesting additional services. Consider role-playing potential scenarios during the interview.
✨Demonstrate Teamwork Skills
Being a team player is essential in a dealership environment. Share examples of how you've collaborated with colleagues to improve service delivery and enhance customer satisfaction.
