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- Tasks: Help customers with service bookings and ensure their needs are met.
- Company: Join a dynamic car dealership in Borehamwood, known for its excellent customer service.
- Benefits: Enjoy a competitive salary with OTE up to £40,000 and potential for growth.
- Why this job: Be part of a supportive team and enhance your skills in a fast-paced environment.
- Qualifications: Previous experience as a Service Advisor and knowledge of DMS systems required.
- Other info: A full manual UK driving licence is essential for this role.
The predicted salary is between 28000 - 40000 £ per year.
Overview Service AdvisorBasic Salary – £28,000OTE – Up To £40,000Location – BorehamwoodAre you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?Responsibilities Arranging Service Department bookings.Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.Upselling works to be completed and special offers/Service Plans.Skills and Qualifications Must have previous experience as a Service AdvisorKerridge / 1 link / Pinnacle systems knowledge or similar DMS SystemPrevious experience UpsellingFull manual UK Driving LicenceIf you are interested in this Service Advisor position, please contact Kelsey @ Auto Skills and quote job number: 52035
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Service Advisor employer: Auto Skills UK
Contact Detail:
Auto Skills UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific DMS systems mentioned in the job description, like Kerridge or Pinnacle. Having a solid understanding of these systems will not only boost your confidence but also show us that you're proactive and ready to hit the ground running.
✨Tip Number 2
Brush up on your upselling techniques. Think about how you can effectively communicate the benefits of additional services or special offers to customers. This skill is crucial for a Service Advisor and demonstrating your ability in this area can set you apart from other candidates.
✨Tip Number 3
Network with current or former Service Advisors in the industry. They can provide valuable insights into the role and the dealership environment. Plus, having a referral can significantly increase your chances of landing an interview with us.
✨Tip Number 4
Prepare to discuss your previous experience in detail during the interview. Be ready to share specific examples of how you've successfully managed customer bookings and handled upselling in past roles. This will help us see how your experience aligns with what we're looking for.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Service Advisor. Include specific examples of how you've successfully upsold services and managed customer bookings in a car dealership environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your familiarity with DMS systems like Kerridge or Pinnacle, and explain how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise your customer service skills and ability to work as part of a team. Provide examples of how you've met customer requirements and contributed to a positive workshop environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Advisor role.
How to prepare for a job interview at Auto Skills UK
✨Show Your Enthusiasm
As a Service Advisor, your enthusiasm can set you apart. Make sure to express your passion for the automotive industry and your eagerness to help customers. A positive attitude can go a long way in making a great impression.
✨Demonstrate Your Upselling Skills
Since upselling is a key part of the role, prepare examples of how you've successfully upsold services or products in the past. Be ready to discuss specific situations where you identified customer needs and offered solutions.
✨Familiarise Yourself with DMS Systems
Knowledge of systems like Kerridge, 1 Link, or Pinnacle is crucial. Brush up on your understanding of these systems and be prepared to discuss how you've used them in previous roles. This will show that you're ready to hit the ground running.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, training opportunities, or how success is measured in the Service Department. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
