Service Advisor

Service Advisor

Braintree Full-Time 22400 - 33600 £ / year (est.) No home office possible
Auto Skills UK

At a Glance

  • Tasks: Help customers with service bookings and ensure their needs are met.
  • Company: Join a dynamic car dealership in Braintree, known for its team spirit.
  • Benefits: Enjoy a competitive salary with potential bonuses and a supportive work environment.
  • Why this job: Perfect for those who love cars and want to make a difference in customer service.
  • Qualifications: Previous experience as a Service Advisor and a full UK driving licence required.
  • Other info: Contact Kelsey at Auto Skills with job number 50028 to apply.

The predicted salary is between 22400 - 33600 £ per year.

Service Advisor Location: Braintree   Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?   Responsibilities of a Service Advisor ·Arranging Service Department bookings. ·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. ·Upselling works to be completed and special offers/Service Plans   Skills and Qualifications of a Service Advisor ·Must have previous experience as a Service Advisor ·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System ·Previous experience Upselling   ·Full manual UK Driving License – Subject to drivers check   If you are interested in this Service Advisor position, please contact Kelsey @ Auto Skills and quote job number: 53163

Service Advisor employer: Auto Skills UK

Join our dynamic team in Braintree as a Service Advisor, where we prioritise a supportive work culture that fosters collaboration and growth. With competitive salaries and opportunities for professional development, we empower our employees to excel in their roles while enjoying the benefits of working in a thriving car dealership environment. Experience a workplace that values your contributions and encourages you to reach your full potential.
Auto Skills UK

Contact Detail:

Auto Skills UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Advisor

✨Tip Number 1

Familiarise yourself with the specific DMS systems mentioned in the job description, like Kerridge or Pinnacle. Having a solid understanding of these systems will not only boost your confidence but also show us that you're ready to hit the ground running.

✨Tip Number 2

Brush up on your upselling techniques. Since this role involves upselling services and special offers, think of examples from your past experience where you successfully increased sales or improved customer satisfaction through effective communication.

✨Tip Number 3

Prepare to discuss your previous experience as a Service Advisor in detail. Be ready to share specific scenarios where you managed bookings efficiently or resolved customer issues, as this will demonstrate your capability to meet our expectations.

✨Tip Number 4

Show your enthusiasm for the automotive industry during any conversations or interviews. We love candidates who are passionate about cars and customer service, so let your personality shine through when discussing your interest in the role.

We think you need these skills to ace Service Advisor

Customer Service Skills
Communication Skills
Sales Skills
Upselling Techniques
Time Management
Problem-Solving Skills
Attention to Detail
Knowledge of DMS Systems (Kerridge, 1 Link, Pinnacle)
Teamwork
Organisational Skills
Full Manual UK Driving Licence
Technical Knowledge of Automotive Services

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your previous experience as a Service Advisor. Emphasise any relevant skills, particularly your knowledge of DMS systems like Kerridge or Pinnacle, and your ability to upsell services.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the dealership. Mention specific examples of how you've successfully managed service bookings and upsold services in the past.

Highlight Relevant Skills: In your application, clearly outline your skills that match the job description. Focus on your customer service abilities, teamwork, and any experience with workshop management to demonstrate you meet their expectations.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Advisor role.

How to prepare for a job interview at Auto Skills UK

✨Know the Job Specs Inside Out

Before your interview, make sure you thoroughly understand the responsibilities and qualifications listed in the job description. This will help you tailor your answers to show how your experience aligns with what they are looking for.

✨Demonstrate Your Upselling Skills

Since upselling is a key part of the Service Advisor role, prepare examples from your previous experience where you successfully upsold services or products. This will showcase your ability to meet customer needs while driving sales.

✨Familiarise Yourself with Relevant Systems

If you have experience with Kerridge, 1 Link, or Pinnacle systems, be ready to discuss this in detail. If not, do some research on these systems so you can speak confidently about how you would adapt to using them.

✨Show Enthusiasm and Team Spirit

As a Service Advisor, being a team player is crucial. During the interview, express your enthusiasm for working in a team environment and share examples of how you've contributed positively to team dynamics in the past.

Service Advisor
Auto Skills UK
Location: Braintree

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