Servcie Advisor

Servcie Advisor

Full-Time 32000 - 35000 £ / year (est.) No working from home possible
Auto Skills UK

At a Glance

  • Tasks: Manage service bookings and ensure customer satisfaction in a busy car dealership.
  • Company: Join a dynamic car dealership with a focus on teamwork and customer care.
  • Benefits: Enjoy 33 days holiday, high street discounts, and employee perks.
  • Other info: Work hours are Monday to Friday with occasional Saturday shifts.
  • Why this job: Be part of a team that values your hard work and offers growth opportunities.
  • Qualifications: Previous experience as a Service Advisor and knowledge of DMS systems required.

The predicted salary is between 32000 - 35000 £ per year.

Basic Salary: 32,000 OTE: 35,000

Hours: Monday to Friday 8-6, 1 in 3 Saturdays 8-12

Location: Sheffield

Benefits:

  • 33 days Holiday including Bank Holiday
  • High Street Discounts
  • Employee Discount
  • Cycle to Work

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor:

  • Arranging Service Department bookings.
  • Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
  • Upselling works to be completed and special offers/Service Plans.

Skills and Qualifications of a Service Advisor:

  • Must have previous experience as a Service Advisor.
  • Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
  • Previous experience Upselling.
  • Full manual UK Driving License - Subject to drivers check.

If you are interested in this Service Advisor position, please contact Kieran @ Auto Skills and quote job number: 53855.

Servcie Advisor employer: Auto Skills UK

Auto Skills UK is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With competitive salaries, opportunities for overtime, and a flexible 4-on 4-off shift pattern, employees can enjoy a healthy work-life balance while advancing their careers in a dynamic workshop environment in Brighouse.

Auto Skills UK

Contact Details:

Auto Skills UK Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Servcie Advisor

Tip Number 1

Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for those interviews! Research common questions for Service Advisors and practice your answers. Highlight your experience with DMS systems and your upselling skills, as these are key to impressing potential employers.

Tip Number 3

Show off your enthusiasm! When you get the chance to chat with hiring managers, let your passion for customer service and the automotive industry shine through. A positive attitude can set you apart from other candidates.

Tip Number 4

Don't forget to apply through our website! We make it easy for you to find and apply for Service Advisor positions. Plus, you'll be one step closer to landing that dream job with all the benefits we offer!

We think you need these skills to ace Servcie Advisor

Customer Service Skills
Booking Management
Workshop Efficiency
Upselling Skills
Knowledge of Kerridge
Knowledge of 1 Link
Knowledge of Pinnacle Systems

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your previous experience as a Service Advisor. We want to see how your skills match the job description, so don’t be shy about showcasing your knowledge of DMS systems like Kerridge or Pinnacle.

Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the dealership. Let us know why you’re the perfect fit and how you can contribute to our team.

Show Off Your Upselling Skills:Since upselling is a key part of the role, include examples of how you've successfully upsold services in the past. We love to see numbers, so if you have any stats to back it up, even better!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Auto Skills UK

Know Your Stuff

Make sure you brush up on your knowledge of the DMS systems like Kerridge or Pinnacle. Being able to discuss your experience with these systems confidently will show that you're ready to hit the ground running.

Show Off Your Upselling Skills

Prepare examples of how you've successfully upsold services in the past. Think about specific situations where you identified customer needs and suggested additional services or products that enhanced their experience.

Customer Service is Key

Be ready to talk about your approach to customer service. Share stories that highlight your ability to handle customer queries and complaints effectively, as this role is all about ensuring customer satisfaction.

Dress the Part

First impressions matter! Dress smartly for your interview to reflect the professional environment of a car dealership. It shows that you take the opportunity seriously and are ready to represent the brand well.