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For Companies At a Glance
- Tasks: Handle trade and retail inquiries while managing stock control for vehicle parts.
- Company: Leading car dealership in the UK with a vibrant call centre team.
- Benefits: Basic salary plus OTE of £32,000, with opportunities for growth.
- Why this job: Join a fast-paced environment and enhance your customer service and sales skills.
- Qualifications: Experience with DMS systems and strong customer service abilities required.
- Other info: Perfect for those who thrive in a dynamic, high-volume setting.
The predicted salary is between 19200 - 28800 £ per year.
A leading car dealership in the United Kingdom is looking for an experienced Parts Advisor to join their call centre team. In this role, you will handle trade and retail inquiries, manage stock control for various vehicle parts, and deal with a high volume of customer calls.
The ideal candidate should be knowledgeable in DMS systems and possess strong customer service and sales skills.
This position offers a basic salary and OTE of £32,000.
Parts Advisor: Trade & Retail, Fast-Paced Auto Parts employer: Auto Skills UK
Contact Detail:
Auto Skills UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor: Trade & Retail, Fast-Paced Auto Parts
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be handling a high volume of calls, role-play with a friend or family member to get comfortable with common inquiries and how to respond effectively.
✨Tip Number 3
Show off your DMS knowledge! Brush up on any specific systems mentioned in the job description. Being able to discuss your experience with these tools can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're keen on joining us at StudySmarter!
We think you need these skills to ace Parts Advisor: Trade & Retail, Fast-Paced Auto Parts
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your experience as a Parts Advisor. We want to see how you've handled trade and retail inquiries in the past, so don’t hold back on those examples!
DMS Systems Knowledge is Key: Since knowledge of DMS systems is crucial for this role, be sure to mention any relevant experience you have with these systems. We love seeing candidates who are tech-savvy and can hit the ground running!
Customer Service Skills Matter: This position involves dealing with a high volume of customer calls, so let us know about your customer service skills. Share specific instances where you’ve gone above and beyond to help a customer – it’ll make your application stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Auto Skills UK
✨Know Your Parts
Brush up on your knowledge of vehicle parts and DMS systems before the interview. Being able to discuss specific parts and their functions will show that you’re not just familiar with the terminology but also passionate about the industry.
✨Customer Service Scenarios
Prepare for questions about handling customer inquiries and complaints. Think of examples from your past experience where you successfully resolved issues or provided exceptional service, as this will demonstrate your strong customer service skills.
✨Show Your Sales Skills
Since this role involves sales, be ready to talk about how you've upsold products or services in previous positions. Highlight any strategies you used to increase sales and how you can apply them in this new role.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. This will help you get comfortable with articulating your thoughts and answering common interview questions, making you feel more confident when it’s time for the real deal.
