Parts Advisor

Parts Advisor

Bury St Edmunds Full-Time 25000 - 31000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Parts Advisor, managing stock and assisting customers daily.
  • Company: A leading car dealership known for its excellent service and vibrant work culture.
  • Benefits: Enjoy 25 days holiday, private medical care, and exclusive company discounts.
  • Why this job: Be part of a dynamic team, enhance your sales skills, and make a real impact.
  • Qualifications: Experience with DMS systems and strong customer service skills are essential.
  • Other info: Work hours are Monday to Friday, with one Saturday shift every three weeks.

The predicted salary is between 25000 - 31000 £ per year.

Basic Salary: £25,000

OTE: £31,000

Working Hours: 08:00 - 17:30 Monday - Friday (1 in 3 Saturdays)

Benefits:

  • 25 Days holiday
  • Private medical care
  • Company discounts

A main Car Dealership is seeking an experienced Parts Advisor to join their team.

Responsibilities of a Parts Advisor:

  • Working on the front and back counter (Trade, Retail and Workshop)
  • Ordering, selling and managing stock control on a wide range of vehicle parts and accessories.
  • Dealing with a high volume of calls in the department.

Skills and Qualifications of a Parts Advisor:

  • Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
  • Front and back counter (Trade and Retail)
  • Strong customer service skills
  • Confident in sales

Please contact TK @ Auto Skills and quote job number: 48127

Parts Advisor employer: Auto Skills UK

Join a leading main car dealership as a Parts Advisor, where you will benefit from a competitive salary and an attractive OTE. Our supportive work culture prioritises employee growth, offering 25 days of holiday, private medical care, and company discounts, all within a dynamic environment that values strong customer service and teamwork.
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Contact Detail:

Auto Skills UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Parts Advisor

✨Tip Number 1

Familiarise yourself with the specific DMS systems mentioned in the job description, like Kerridge or Pinnacle. Having a solid understanding of these systems will give you an edge during interviews and show that you're ready to hit the ground running.

✨Tip Number 2

Brush up on your customer service skills, as this role heavily relies on interacting with clients. Practising common scenarios you might face can help you demonstrate your ability to handle high-volume calls effectively.

✨Tip Number 3

Research the company and its products thoroughly. Knowing their range of vehicle parts and accessories will not only impress your interviewers but also help you answer questions more confidently.

✨Tip Number 4

Network with current or former Parts Advisors in the industry. They can provide valuable insights into the role and may even offer tips on how to stand out during the application process.

We think you need these skills to ace Parts Advisor

Knowledge of Kerridge / 1 Link / Pinnacle systems or similar DMS
Stock management and control
Strong customer service skills
Sales proficiency
Ability to handle high volume of calls
Experience in front and back counter operations
Attention to detail
Effective communication skills
Problem-solving abilities
Time management skills
Teamwork and collaboration
Adaptability to changing environments

Some tips for your application 🫡

Understand the Role: Familiarise yourself with the responsibilities of a Parts Advisor. Highlight your experience in managing stock control, handling customer inquiries, and working with DMS systems like Kerridge or Pinnacle.

Tailor Your CV: Make sure your CV reflects relevant experience in parts advising, customer service, and sales. Use specific examples to demonstrate your skills in these areas, especially if you've worked in a similar environment.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your ability to provide excellent customer service. Mention any specific achievements or experiences that relate to the job description.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Parts Advisor role.

How to prepare for a job interview at Auto Skills UK

✨Know Your Systems

Familiarise yourself with Kerridge, 1 Link, or Pinnacle systems. Be prepared to discuss your experience with these or similar DMS systems, as this knowledge is crucial for the role.

✨Showcase Customer Service Skills

Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you resolved issues or went above and beyond for customers, as strong customer service skills are essential.

✨Understand Stock Management

Brush up on stock control processes and be ready to discuss how you've managed inventory in the past. Employers will want to know how you handle ordering and selling parts efficiently.

✨Practice Sales Scenarios

Since the role involves sales, practice common sales scenarios you might encounter. Think about how you would approach selling vehicle parts and accessories, and be ready to demonstrate your confidence in sales during the interview.

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