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- Tasks: Join our team as a Parts Advisor, managing stock and assisting customers.
- Company: We're a leading car dealership with a focus on customer satisfaction.
- Benefits: Enjoy staff discounts and a day off for your birthday!
- Why this job: Be part of a dynamic team in a fast-paced environment with growth opportunities.
- Qualifications: Experience with DMS systems and strong customer service skills are essential.
- Other info: Work Monday to Friday with occasional Saturday shifts.
The predicted salary is between 15600 - 18240 £ per year.
Were recruiting for a committed and customer-focused Parts Advisor for ourRenault branch in Liverpool to assist with the smooth running of the department. We offer: 26.5 days annual leave Flexible leave Generous employee discounts Private healthcare Workplace pension Progression opportunities and much more Hours Full time:Monday – Friday, 8am – 5.30pm and alternative Saturdays 8am – 12pm. About the role Arnold Clark Parts Advisors play a vital role in the daily running of our Parts departments, communicating effectively between customers and staff and making sure that the right parts are found for the job. You will be a fantastic team player with great interpersonal skills and a commitment to learning and developing in your role. High levels of organisation and attention to detail are required, as well as the ability to work well under pressure while delivering excellent customer service. Day-to-day duties Working with our prep team to meet their requirements and giving advice on additional parts and services Matching orders against stock items, sourcing parts and delivering efficient stock management Working as a team and independently to reach set goals and KPIs Incoming and outgoing call handling, face-to-face transactions and IT-based communicati…
Parts Advisor employer: Arnold Clark. Careers
Contact Detail:
Arnold Clark. Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarize yourself with the specific DMS systems mentioned in the job description, like Kerridge or Pinnacle. Having hands-on experience or knowledge about these systems can set you apart from other candidates.
✨Tip Number 2
Brush up on your customer service skills, as this role requires strong interaction with clients. Practice scenarios where you handle difficult customers or high-volume calls to demonstrate your capability during the interview.
✨Tip Number 3
Research the dealership and its parts offerings. Understanding their inventory and being able to discuss specific vehicle parts can show your enthusiasm and preparedness for the role.
✨Tip Number 4
Prepare to discuss your sales experience in detail. Think of examples where you successfully sold parts or managed stock control, as this will highlight your suitability for the position.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience as a Parts Advisor or in similar roles. Mention specific systems you have worked with, like Kerridge or Pinnacle, and detail your customer service skills.
Tailor Your CV: Customize your CV to reflect the responsibilities mentioned in the job description. Include examples of how you've successfully managed stock control and handled high volumes of calls.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your sales confidence. Explain why you are a great fit for the team and how you can contribute to their success.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and professional.
How to prepare for a job interview at Arnold Clark. Careers
✨Know Your Systems
Familiarize yourself with Kerridge, 1 Link, or Pinnacle systems. Be ready to discuss your experience with these or similar DMS systems, as this knowledge is crucial for the role.
✨Showcase Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you resolved issues or went above and beyond for customers.
✨Demonstrate Sales Confidence
Be prepared to talk about your sales experience. Share specific instances where you successfully sold parts or services, emphasizing your approach and results.
✨Understand Stock Management
Brush up on stock control processes. Be ready to discuss how you've managed inventory in the past and any strategies you used to ensure efficient stock levels.
