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- Tasks: Manage service bookings and ensure customer satisfaction in a busy dealership.
- Company: Reputable main dealership in Glasgow with a supportive team.
- Benefits: 33 days annual leave, birthday off, high street discounts, and referral scheme.
- Other info: 12-month fixed term contract with opportunities for growth.
- Why this job: Join a dynamic team and enhance your customer service skills while earning great bonuses.
- Qualifications: Previous experience as a Service Advisor and knowledge of DMS systems required.
The predicted salary is between 28500 - 28500 £ per year.
Basic Salary: 28,500 OTE: 41,000
Location: Glasgow
We are currently recruiting for an experienced service advisor on a 12 month fixed term contract at a main dealership.
Benefits:
- 33 days annual leave including bank holidays
- Birthday off
- Salary Sacrifice
- High Street Discounts
- Referral Scheme
Responsibilities of a Service Advisor:
- Arranging Service Department bookings.
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
- Upselling works to be completed and special offers/Service Plans.
Skills and Qualifications of a Service Advisor:
- Must have previous experience as a Service Advisor.
- Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
- Previous experience Upselling.
- Full manual UK Driving License - Subject to drivers check.
If you are interested in this Service Advisor position, please contact Howard @ Auto Skills and quote job number: 53654.
Service Avisor in Orkney employer: Auto Skills UK
Contact Detail:
Auto Skills UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Avisor in Orkney
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your upselling techniques. Since this role involves promoting service plans and special offers, be ready to share examples of how you've successfully upsold in the past. We want to see that you can bring value to the team!
✨Tip Number 3
Show off your knowledge of DMS systems! If you've worked with Kerridge, 1 Link, or Pinnacle before, make sure to highlight that experience during your conversations. It’s a great way to demonstrate that you’re already familiar with the tools of the trade.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that Service Advisor position!
We think you need these skills to ace Service Avisor in Orkney
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Service Advisor. We want to see how your skills match the job description, so don’t be shy about showcasing your knowledge of DMS systems like Kerridge or Pinnacle.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your upselling experience and how you can contribute to our team in Glasgow.
Show Off Your Customer Service Skills: As a Service Advisor, customer interaction is key. In your application, give examples of how you've gone above and beyond for customers in the past. We love seeing that passion for service!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Auto Skills UK
✨Know Your Stuff
Make sure you brush up on your knowledge of DMS systems like Kerridge or Pinnacle. Being able to discuss your experience with these systems confidently will show that you're ready to hit the ground running.
✨Showcase Your Upselling Skills
Prepare examples of how you've successfully upsold services in the past. Think about specific situations where you identified customer needs and recommended additional services or products that enhanced their experience.
✨Customer Service is Key
Be ready to talk about your approach to customer service. Share stories that highlight your ability to handle customer inquiries and resolve issues efficiently, as this is crucial for a Service Advisor role.
✨Ask Smart Questions
Prepare thoughtful questions about the dealership's service department and its goals. This shows your genuine interest in the role and helps you understand how you can contribute to their success.