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- Tasks: Provide top-notch customer service and manage vehicle repair requests efficiently.
- Company: Join a busy accident repair centre in Oldham with a supportive team.
- Benefits: Earn a competitive salary of £30,000 and enjoy career progression opportunities.
- Why this job: Be the friendly face that helps customers through their vehicle repair journey.
- Qualifications: Experience in a bodyshop and strong customer service skills are essential.
- Other info: Full-time role with a Monday to Friday schedule, perfect for work-life balance.
Customer Service Advisor Details:
- Basic Salary: £30,000
- Working Hours: 9:00am - 5:30pm (Monday - Friday)
- Location: Oldham, Greater Manchester
New vacancy for a Bodyshop Customer Service Advisor to join a busy accident repair centre. As a Customer Service Advisor, reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service.
Responsibilities of a Bodyshop Customer Service Advisor:
- Excellent Customer Service
- Multi-tasking and prioritising tasks
- Attention to detail in all administration
Skills and Qualifications of a Bodyshop Customer Service Advisor:
- Experience of working in a modern accident repair centre
- Excellent customer service and organisation skills
- Good IT skills
- Experience of cash credit control
- Excellent administrative skills
- Ability to work well under pressure and to tight deadlines
- Ability to work within a team environment
This is a full-time, permanent position for a skilled and courteous Bodyshop Customer Service Advisor to earn a competitive salary and benefit from company culture where career progression is encouraged. Previous experience in a Bodyshop environment is essential.
If you think you are a good fit for this Customer Service Advisor role, please contact Skills and state reference job number 53013.
Don't worry if your CV is out of date. Get in touch and we can work that out later.
Bodyshop Customer Service Advisor in Oldham employer: Auto Skills UK
Contact Detail:
Auto Skills UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bodyshop Customer Service Advisor in Oldham
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention something specific about them that excites you.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you shine during interviews.
✨Tip Number 3
Be ready to multitask! In a busy bodyshop environment, you’ll need to juggle various tasks. Prepare to discuss how you manage your time and prioritise effectively.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds.
We think you need these skills to ace Bodyshop Customer Service Advisor in Oldham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant roles in a bodyshop environment. We want to see how your skills match what we're looking for!
Show Off Your Skills: In your application, emphasise your excellent organisational skills and ability to multitask. We love candidates who can juggle tasks while keeping a keen eye on detail!
Be Personable: Since this role is all about customer service, let your personality shine through in your cover letter. We’re looking for someone who can connect with customers and provide a friendly service.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Auto Skills UK
✨Know Your Stuff
Before the interview, brush up on your knowledge of the bodyshop industry. Familiarise yourself with common vehicle repair processes and terminology. This will show that you’re genuinely interested in the role and can engage in meaningful conversations about customer service in this context.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided excellent customer service. Think about situations where you went above and beyond to help a customer or resolved a difficult issue. This will demonstrate your ability to handle customer requirements efficiently and courteously.
✨Practice Multi-tasking Scenarios
Since the role requires multi-tasking and prioritising tasks, consider practising scenarios where you juggle multiple responsibilities. You might be asked how you would handle several customer inquiries at once, so having a strategy in mind will help you shine during the interview.
✨Be Ready for Teamwork Questions
As teamwork is essential in this role, think about times when you collaborated effectively with others. Be prepared to discuss how you contribute to a team environment and support your colleagues, as this will highlight your ability to work well under pressure and tight deadlines.
