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- Tasks: Book vehicle services, manage workshop efficiency, and upsell additional services.
- Company: Dynamic vehicle service recruitment agency in Newcastle upon Tyne.
- Benefits: Competitive salary up to £32,000 with OTE of £38,000.
- Why this job: Join a fast-paced environment and enhance your customer service skills.
- Qualifications: Experience as a Service Advisor and knowledge of DMS systems required.
- Other info: Full UK driving license is essential for this role.
The predicted salary is between 28800 - 38400 £ per year.
A vehicle service recruitment agency is looking for a motivated Service Advisor in Newcastle upon Tyne. You will be responsible for booking services, managing workshop efficiency, and upselling services.
Previous experience as a Service Advisor at a dealership and knowledge of DMS systems are essential. A full UK driving license is required.
This role offers a basic salary of up to £32,000 with OTE of £38,000.
Car Service Advisor - Bookings & Upsell Expert in Newcastle upon Tyne employer: Auto Skills UK
Contact Detail:
Auto Skills UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Car Service Advisor - Bookings & Upsell Expert in Newcastle upon Tyne
✨Tip Number 1
Get to know the company inside out! Research their values, services, and any recent news. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your upselling techniques! Since this role involves upselling services, think of examples from your past experience where you successfully upsold a product or service. Be ready to share these stories during your interview.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the company culture and even refer you for the position, which can give you a leg up in the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you’re serious about landing the job with us!
We think you need these skills to ace Car Service Advisor - Bookings & Upsell Expert in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor, especially any work with DMS systems. We want to see how your skills match the role, so don’t be shy about showcasing your upselling successes!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your previous experience makes you the perfect fit. We love seeing enthusiasm and personality!
Show Off Your Communication Skills: As a Service Advisor, communication is key. In your application, make sure to demonstrate your ability to engage with customers and manage bookings efficiently. We’re looking for someone who can connect with clients effortlessly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Auto Skills UK
✨Know Your Stuff
Make sure you brush up on your knowledge of DMS systems and the ins and outs of service bookings. Being able to discuss specific examples from your previous experience as a Service Advisor will show that you’re not just familiar with the role, but that you excelled in it.
✨Show Off Your Upselling Skills
Prepare to talk about your upselling techniques and successes. Think of specific instances where you increased sales or improved customer satisfaction through upselling. This will demonstrate your ability to contribute to the workshop's efficiency and profitability.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a difficult customer or managing multiple bookings. Practise your responses to these scenarios so you can showcase your problem-solving skills and customer service expertise.
✨Dress the Part
Even though it’s a service role, first impressions matter! Dress smartly and professionally to convey that you take the opportunity seriously. It shows respect for the interviewers and the company culture.
