At a Glance
- Tasks: Manage warranty claims, maintain records, and ensure customer satisfaction.
- Company: Leading Commercial Vehicle dealership in Manchester.
- Benefits: Competitive salary, Monday to Friday hours, and a supportive team environment.
- Other info: Opportunity for growth in a dynamic dealership setting.
- Why this job: Join a proactive team and make a difference in customer service.
- Qualifications: Basic product knowledge, computer literacy, and strong communication skills.
Manchester
Salary - £30,000 to £35,000 per annum
Monday to Friday 8am to 5pm (1 in 4 Saturday mornings)
Description: My client is a leading Commercial Vehicle dealership in Manchester looking to recruit a proactive individual to join their service admin team. Located at the Manchester or Brighouse site, there is an opportunity on permanent days. As a proactive member of the dealership's team, you will be required to contribute towards an efficient operation, ensuring customer satisfaction at all times.
Key Responsibilities:
- Warranty Claim Management: Processing, submitting, and tracking warranty claims for repairs and replacement parts.
- Record Keeping: Maintaining detailed records of all warranty claims, payments, and relevant documentation.
- Communication: Interacting with manufacturers, customers, service departments, and other relevant personnel to ensure smooth claims processing.
- Compliance: Ensuring all warranty claims adhere to manufacturer guidelines and regulations.
- Problem Solving: Investigating and resolving any discrepancies or issues related to warranty claims.
- Parts Management: Coordinating the procurement and return of warranty parts.
- Customer Satisfaction: Ensuring customers are informed and satisfied with the warranty process.
- Financial Management: Invoicing warranty jobs and managing warranty debt.
- Reporting: Generating and analysing warranty reports to identify trends and areas for improvement.
Experience Required:
The ideal candidate for this role will have basic product knowledge, computer literacy, and ideally knowledge of the ADP Kerridge system. An ability to communicate at all levels and will be able to demonstrate initiative working alone without supervision.
Apply online or email your up-to-date CV.
Warranty Administrator in Manchester employer: Auto Skills UK
As a leading Commercial Vehicle dealership in Manchester, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. With competitive salaries, opportunities for professional growth, and a commitment to customer satisfaction, we ensure that our team members feel valued and empowered. Join us to be part of a collaborative culture that prioritises innovation and excellence in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Warranty Administrator in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Follow up after interviews with a thank-you email. It’s a simple gesture that shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for proactive individuals like you. Get your application in and let’s get you that job!
We think you need these skills to ace Warranty Administrator in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the Warranty Administrator role. We want to see how your background fits with warranty claim management and customer satisfaction.
Show Off Your Communication Skills:Since you'll be interacting with various stakeholders, it's crucial to demonstrate your communication abilities. Use examples in your application that showcase how you've effectively communicated in past roles.
Be Detail-Oriented:Attention to detail is key in this role, especially when it comes to record keeping and compliance. Make sure your application reflects your meticulous nature—double-check for any typos or errors!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Auto Skills UK
✨Know Your Warranty Basics
Before the interview, brush up on your knowledge of warranty processes and claims management. Familiarise yourself with common terms and procedures, as this will show your potential employer that you’re proactive and ready to hit the ground running.
✨Showcase Your Communication Skills
Since the role involves interacting with various stakeholders, prepare examples of how you've effectively communicated in past roles. Think about times when you resolved issues or ensured customer satisfaction through clear communication.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you’ve tackled discrepancies or challenges in previous jobs. Highlight your analytical skills and how you approach problem-solving, as this is crucial for managing warranty claims.
✨Familiarise Yourself with ADP Kerridge
If you have experience with the ADP Kerridge system, make sure to mention it. If not, do a bit of research to understand its functionalities. Showing that you’re willing to learn and adapt to new systems can set you apart from other candidates.
