At a Glance
- Tasks: Manage service bookings and ensure customer satisfaction in a busy car dealership.
- Company: Join a dynamic car dealership with a focus on teamwork and customer care.
- Benefits: Enjoy employee discounts, bonuses, and a competitive salary package.
- Other info: Great opportunity for career growth and development in the automotive industry.
- Why this job: Be part of a vibrant team and enhance your skills in a fast-paced environment.
- Qualifications: Previous experience as a Service Advisor and knowledge of DMS systems required.
The predicted salary is between 28000 - 28000 £ per year.
Basic Salary: £28,000
OTE: £33,000
Hours: Monday to Friday 8am-6pm, Saturday's 1 in 3 8am-12pm
Location: Livingston
Benefits:
- Employee Discounts
- High Street Discounts
- Refer a Friend
- Additional bonus above OTE
Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?
Responsibilities of a Service Advisor:
- Arranging Service Department bookings.
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
- Upselling works to be completed and special offers/Service Plans.
Skills and Qualifications of a Service Advisor:
- Must have previous experience as a Service Advisor.
- Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
- Previous experience Upselling.
- Full manual UK Driving License - Subject to drivers check.
If you are interested in this Service Advisor position, please contact Howard @ Auto Skills and quote job number: 53864.
Service Advisor in Livingston employer: Auto Skills UK
Join a dynamic team at our Livingston Car Dealership, where we prioritise employee satisfaction and growth. With competitive salaries, generous bonuses, and a culture that values teamwork and hard work, we offer a supportive environment for Service Advisors to thrive. Enjoy exclusive employee discounts and opportunities for professional development in a vibrant location that fosters both personal and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor in Livingston
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Practice makes perfect! Before any interviews, run through common questions with a friend or in front of the mirror. Focus on showcasing your upselling experience and how you can meet customer needs effectively.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look sharp for your interviews. A smart outfit shows that you’re serious about the role and ready to represent the dealership.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are keen to join our team and bring their skills to the table.
We think you need these skills to ace Service Advisor in Livingston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous experience as a Service Advisor. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your upselling experience and any knowledge of DMS systems like Kerridge or Pinnacle.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the dealership. We love seeing candidates who are genuinely excited about joining our team, so let your personality come through!
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences. This helps us see why you’d be a great fit for the Service Advisor role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Auto Skills UK
✨Know Your Stuff
Make sure you brush up on your knowledge of Kerridge, 1 Link, or Pinnacle systems. Being able to discuss your experience with these DMS systems will show that you're not just a good fit, but that you can hit the ground running.
✨Show Off Your Upselling Skills
Prepare some examples of how you've successfully upsold services in the past. This is a key part of the role, so demonstrating your ability to increase sales while keeping customers happy will definitely impress.
✨Customer Service is Key
Think of specific instances where you've gone above and beyond for a customer. Highlighting your commitment to excellent service will resonate well, especially since the job involves ensuring customer satisfaction.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle various situations in the service department. Practising responses to common scenarios can help you articulate your problem-solving skills and teamwork abilities effectively.