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- Tasks: Manage service bookings and ensure customer satisfaction while promoting additional services.
- Company: Established industry player with a dynamic team in Leicester.
- Benefits: Competitive salary, generous holiday allowances, and staff discounts.
- Why this job: Join a fast-paced environment and grow your career in the automotive sector.
- Qualifications: Strong background in service advising and passion for customer care.
- Other info: Perfect opportunity for those ready for a new challenge.
The predicted salary is between 30000 - 42000 £ per year.
An established industry player is seeking a dedicated Service Advisor to join their dynamic team in Leicester. This role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering exceptional customer service.
As a Service Advisor, you will be responsible for managing service bookings, ensuring customer satisfaction, and promoting additional services to enhance the customer experience.
With a competitive salary and a range of benefits including generous holiday allowances and staff discounts, this opportunity is ideal for those looking to grow their career in the automotive sector.
If you have a strong background in service advising and are ready for a new challenge, we want to hear from you!
Car Service Advisor | Upsell & Customer Care (Leicester) employer: Auto Skills UK
Contact Detail:
Auto Skills UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Car Service Advisor | Upsell & Customer Care (Leicester)
✨Tip Number 1
Get to know the company inside out! Research their values, services, and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with the role of a Service Advisor. Highlight your customer service skills and any upselling experience you have – this is key for standing out!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Car Service Advisor | Upsell & Customer Care (Leicester)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant automotive knowledge. We want to see how you can bring your skills to the table, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit for our team. Keep it engaging and personal – we love to see your personality!
Showcase Your Upselling Skills: Since this role involves promoting additional services, make sure to mention any previous experience you have with upselling or enhancing customer experiences. We’re looking for someone who can not only meet but exceed customer expectations!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dynamic team!
How to prepare for a job interview at Auto Skills UK
✨Know Your Stuff
Before the interview, brush up on your knowledge of automotive services and common customer queries. Being able to discuss specific services and how they benefit customers will show that you're not just a candidate, but someone who genuinely understands the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a customer. This could be resolving a complaint or upselling a service. Highlighting these moments will demonstrate your passion for exceptional customer care, which is key for this role.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Respond thoughtfully and ask clarifying questions if needed. This shows that you value communication and are keen to understand the needs of both the interviewer and future customers.
✨Be Ready to Discuss Upselling Techniques
Since the role involves promoting additional services, come prepared with strategies you've used in the past to successfully upsell. Discussing your approach to enhancing customer experience through upselling will highlight your suitability for the position.
