Parts Advisor / Automotive Parts Advisor / Parts Sales Advisor
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
Location: West Hendon, North London
Salary: £34,000 per annum + Bonus (eligible following successful completion of probation)
Job Type: Full-Time, Permanent
Hours: Monday - Friday, 8:30am - 5:30pm, with a 1-hour unpaid lunch break.
Are you a customer-focused Parts Advisor looking for your next opportunity within the automotive industry?
This is an excellent opportunity to join an established automotive dealership in West Hendon as a Parts Advisor, offering a competitive salary of £34,000 per annum, with eligibility for a bonus following successful completion of your probation period.
You'll play an important role in the day-to-day running of the parts department, working at the parts counter and handling customer enquiries both over the telephone and in branch. You'll help customers identify the correct parts for their requirements while supporting the wider aftersales team to ensure an efficient and professional service.
·Opportunity to develop your career within an established automotive business.
·A varied role combining customer service, parts sales and aftersales support.
The Role
As a Parts Advisor, Automotive Parts Advisor or Parts Sales Advisor, you'll be responsible for providing an efficient and professional parts service to customers and colleagues, ensuring enquiries are handled accurately and orders are processed effectively.
Your responsibilities will include:
·Working at the parts counter, assisting customers with their parts requirements.
·Handling incoming telephone enquiries and providing helpful, professional advice.
·Dealing with customers visiting the branch and identifying the correct parts for their vehicles.
·Checking parts availability, pricing and ordering requirements.
·Processing parts orders accurately and efficiently.
·Liaising with suppliers to source parts and obtain availability information where required.
·Supporting the aftersales and workshop teams by ensuring technicians have access to the parts they need.
·Maintaining accurate stock records and helping keep the parts department organised.
·Ensuring customers receive excellent service throughout the enquiry and ordering process.
·Supporting the smooth day-to-day operation of the parts department.
About You
To be considered for this Parts Advisor position, you'll ideally have:
·Previous experience in a Parts Advisor, Parts Sales or similar customer-facing role.
·Strong customer service and communication skills, both over the telephone and face to face.
·Good organisational skills and excellent attention to detail.
·The ability to manage multiple enquiries while maintaining accuracy and efficiency. xgikmsk
·A professional, friendly and customer-focused approach.
·Good IT skills and confidence using co...
Parts Advisor in Hendon employer: Auto Skills UK
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