At a Glance
- Tasks: Manage a busy HGV workshop, ensuring productivity and high-quality service.
- Company: Dynamic HGV dealership with a professional and supportive environment.
- Benefits: Competitive salary, full-time hours, and opportunities for career advancement.
- Other info: Fast-paced environment with a focus on teamwork and customer satisfaction.
- Why this job: Join a thriving team and make a real impact in the HGV industry.
- Qualifications: Proven HGV background and strong management skills required.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen for an experienced Workshop Controller to join a busy and professional HGV dealership operation. This role is specifically suited to candidates with a proven Heavy Goods Vehicle (HGV) background. Applications from candidates with solely car or LCV experience will not be considered.
The successful candidate will be responsible for managing the day-to-day workflow of a busy commercial vehicle workshop, ensuring maximum technician productivity, high-quality workmanship, and exceptional customer service. Working closely with Service Advisors, Parts Departments, and Workshop Technicians, you will play a key role in maintaining workshop efficiency and vehicle uptime.
Key Responsibilities
- Manage and coordinate the daily running of a busy HGV workshop.
- Allocate work effectively to HGV Technicians based on skill level, availability, and workshop priorities.
- Monitor workshop productivity, efficiency, and technician utilisation.
- Ensure repairs, servicing, inspections, and MOT preparations are completed within agreed timescales.
- Prioritise urgent breakdowns and time-sensitive fleet repairs.
- Track vehicle progress and proactively manage workshop loading.
- Maximise labour sales and workshop performance.
Quality & Compliance
- Carry out quality control checks on completed repairs and maintenance work.
- Ensure all work is completed to manufacturer, DVSA, and company standards.
- Maintain compliance with health and safety regulations and workshop procedures.
- Ensure accurate completion of job cards, inspection sheets, and service documentation.
- Monitor workshop housekeeping and maintain a safe working environment.
- Support warranty compliance and manufacturer audit requirements.
Communication & Customer Service
- Act as the key link between the workshop, service department, and parts team.
- Provide accurate updates on vehicle progress, repair status, and completion times.
- Assist Service Advisors with technical information and repair recommendations.
- Help manage customer expectations and minimise vehicle downtime.
- Resolve workshop-related technical queries.
Workshop Controller in Egham employer: Auto Skills UK
Join a dynamic automotive dealership in Yeovil, where you will thrive in a supportive and professional environment that values your contributions as a Sales Administrator. With 30 days of annual leave, ongoing training, and clear career progression opportunities, this role not only offers competitive benefits but also fosters personal and professional growth, making it an excellent choice for those seeking meaningful employment in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Workshop Controller in Egham
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Auto Skills UK.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Auto Skills UK. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Workshop Controller in Egham
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Auto Skills UK, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Auto Skills UK and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Auto Skills UK. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Auto Skills UK
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Auto Skills UK.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Auto Skills UK.
