At a Glance
- Tasks: Enhance customer service by managing bookings and upselling services.
- Company: Leading car dealership in Braintree with a focus on customer satisfaction.
- Benefits: Basic salary of £28,000 plus OTE of £32,000.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Experience as a Service Advisor and knowledge of DMS systems required.
- Other info: Full UK driving licence is essential for this role.
The predicted salary is between 28000 - 32000 £ per year.
A leading car dealership in Braintree is seeking an enthusiastic Service Advisor to improve customer service through effective bookings and upselling services.
The ideal candidate will have prior experience as a Service Advisor, strong knowledge of DMS systems like Kerridge, and a full UK driving licence.
This position offers a basic salary of £28,000 with potential OTE of £32,000. If you are passionate about delivering top-notch service, apply now.
Service Advisor: Bookings & Upsell Expert in Braintree employer: Auto Skills UK
Contact Detail:
Auto Skills UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor: Bookings & Upsell Expert in Braintree
✨Tip Number 1
Get to know the company inside out! Research their values, services, and customer feedback. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your upselling techniques! Since the role focuses on bookings and upselling, think of ways you can demonstrate your skills. Role-play with a friend or family member to get comfortable with the conversation.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Advisor: Bookings & Upsell Expert in Braintree
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see how excited you are about the role and how you can contribute to improving our service at the dealership.
Highlight Relevant Experience: Make sure to mention any previous experience as a Service Advisor or in similar roles. We’re looking for candidates who know their way around DMS systems like Kerridge, so don’t forget to include that too!
Tailor Your Application: Take a moment to customise your application for this specific role. Use keywords from the job description to show us that you understand what we’re looking for and how you fit the bill.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Auto Skills UK
✨Know Your Stuff
Make sure you brush up on your knowledge of DMS systems like Kerridge. Being able to discuss how you've used these systems in previous roles will show that you're not just familiar, but also capable of hitting the ground running.
✨Show Your Enthusiasm
This role is all about improving customer service, so let your passion shine through! Share examples of how you've gone above and beyond for customers in the past, and express your excitement about the opportunity to do the same here.
✨Prepare for Upselling Scenarios
Think of some real-life scenarios where you successfully upsold services or products. Be ready to discuss your approach and the results. This will demonstrate your ability to drive sales while maintaining excellent customer service.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the dealership's approach to customer service and upselling. This shows that you're genuinely interested in the role and helps you gauge if it's the right fit for you.