At a Glance
- Tasks: Deliver exceptional customer service and manage service bookings in a fast-paced environment.
- Company: Join a professional aftersales team in Bodmin with a focus on customer satisfaction.
- Benefits: Earn £29,000 plus bonuses, enjoy Monday to Friday hours, and a supportive team.
- Other info: Enjoy a great work-life balance with long-term stability in your career.
- Why this job: Perfect for those who thrive in customer-focused roles and want career progression.
- Qualifications: Experience as a Service Advisor and strong communication skills are essential.
The predicted salary is between 29080 - 32240 £ per year.
Location: Bodmin
Salary: £29,000 Basic Salary + Bonus
Hours: Monday to Friday 8:30am - 5:00pm | Very Occasional Saturday Morning Work
Job Type: Full-Time, Permanent
Looking for a role where your customer service skills are recognised, your earning potential is rewarded and you can enjoy a great work-life balance? This is an excellent opportunity for an experienced Service Advisor to join a busy and professional aftersales team. With Monday to Friday hours and only very occasional weekend work, this role offers a fantastic balance alongside the opportunity to earn bonus and develop your career. If you thrive in a customer-focused environment and enjoy working within a fast-paced service department, this could be the ideal next step.
What’s In It For You?
- £29,000 Basic Salary + Bonus
- Monday to Friday Hours
- Strong earning potential through upselling opportunities
- Supportive team environment
- Long-term stability and career progression opportunities
The Role
As a Service Advisor / Automotive Service Advisor, you’ll be responsible for delivering exceptional customer service and ensuring the smooth running of the service department.
Responsibilities include:
- Managing service bookings and diary planning
- Ensuring efficient workshop loading and utilisation
- Meeting and greeting customers and identifying their service requirements
- Keeping customers updated throughout the repair process
- Handling customer queries and resolving complaints professionally
- Promoting and upselling additional products and services where appropriate
- Liaising with technicians and other departments to ensure excellent customer satisfaction
About You
- Previous experience as a Service Advisor / Automotive Service Advisor / Aftersales Advisor is essential
- Experience using Kerridge, 1Link, Pinnacle or similar DMS systems
- Strong customer service and communication skills
- Confident in upselling and achieving bonus targets
- Professional, presentable and customer-focused approach
- Ability to thrive in a busy and fast-paced service department
- Full UK Driving Licence required
This is a fantastic opportunity to join a business that values customer service, offers a healthy work-life balance and provides long-term career stability. If you’re an experienced Service Advisor looking for your next challenge in Bodmin, we’d love to hear from you. Contact Kieran @ Auto Skills for more information on this Service Advisor Vacancy.
Service Advisor in Bodmin employer: Auto Skills UK
Join a dynamic team in Bodmin where your customer service skills are not only recognised but rewarded with a competitive salary and bonus structure. Enjoy a supportive work environment that prioritises work-life balance, with Monday to Friday hours and opportunities for career progression in a thriving aftersales department.
