Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers and manage service bookings in a dynamic automotive environment.
- Company: Established automotive company offering great benefits and career progression.
- Benefits: Full-time hours, no weekends, staff perks, and free on-site parking.
- Other info: Enjoy summer parties and exciting days out with the team.
- Why this job: Join a supportive team and enjoy fantastic opportunities for growth.
- Qualifications: 3+ years in automotive service, valid UK driving licence, and strong customer service skills.
If you’re looking for a long-term career with a well-established company who will return your hard work with amazing company benefits and fantastic progression opportunities this is the right choice for you.
What Service Advisors are offered:
- Full Time / Permanent
- Monday to Friday 8am – pm
- No Weekends
- Staff perks - Days out at the races, summer parties
- Free on-site parking
Key Tasks of a Service Advisor:
- Answering the telephone & dealing with customer enquiries.
- Dealing with customer enquiries on the Service Reception counter.
- Liaising with the team of technicians.
- Managing the shifts work load in accordance with customer expectations.
- Managing service bookings on day to day basis.
- Assisting with managing the collection and delivery driver diary.
- Helping to move vehicles in the yard when required to do so.
- Liaising with Subcontractors to arrange works and chasing when required.
- To take service department bookings ensuring efficient workshop loading, whilst attending to all customer requirements in an efficient manner.
Requirements of a Service Advisor:
- 3+ years experience within an Automotive Service Advisor position or similar role within the automotive industry.
- Must have a valid UK driving licence.
- Must have an eye for detail and able to use various Microsoft packages and Outlook.
- Have excellent customer service skills.
Automotive Service Advisor employer: Auto Professionals
Contact Detail:
Auto Professionals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on common questions for Service Advisors, like how you handle customer complaints or manage bookings. This will help you feel more confident when it’s showtime.
✨Tip Number 3
Show off your skills! When you get the chance to meet potential employers, bring along examples of your past work or achievements. Whether it's a customer satisfaction score or a successful project, tangible proof of your abilities can really make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of fantastic opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining our team. Let’s get you that dream job!
We think you need these skills to ace Automotive Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as an Automotive Service Advisor. We want to see how your skills match the job description, so don’t be shy about showcasing your customer service expertise and any relevant automotive experience.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've excelled in similar roles and how you can contribute to our fantastic company culture.
Show Off Your Communication Skills: As a Service Advisor, communication is key! In your application, make sure to demonstrate your ability to handle customer enquiries effectively. We love seeing candidates who can convey information clearly and professionally.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we offer!
How to prepare for a job interview at Auto Professionals
✨Know Your Stuff
Make sure you brush up on your automotive knowledge and the specific tasks of a Service Advisor. Familiarise yourself with common customer queries and how to handle them, as well as the technical aspects of liaising with technicians.
✨Show Off Your Customer Service Skills
Prepare examples from your past experience where you've excelled in customer service. Think about times when you turned a negative situation into a positive one, as this will demonstrate your ability to handle enquiries effectively.
✨Be Organised
Since managing bookings and workloads is key in this role, come prepared with a plan on how you would prioritise tasks. You could even bring a mock schedule to show how you would manage the service department efficiently.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, progression opportunities, and team dynamics. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.