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- Tasks: Assist customers and manage service bookings in a fast-paced automotive environment.
- Company: Join a leading automotive service provider with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, full-time hours, and no weekend work.
- Why this job: Be the go-to person for customers and make their automotive experience seamless.
- Qualifications: 3+ years in a similar role, valid UK driving licence, and strong customer service skills.
- Other info: Work in a dynamic team with opportunities for growth and development.
The predicted salary is between 28000 - 35000 £ per year.
What Service Advisors are offered: * Full Time / Permanent * Monday to Friday 8am – 5pm * NO Weekends * Salary £28,000 – £35,000 dependant on industry experience Key Tasks of a Service Advisor: * Answering the telephone & dealing with customer enquiries. * Dealing with customer enquiries on the Service Reception counter. * Liaising with the team of technicians. * Managing the shifts work load in accordance with customer expectations. * Managing service bookings on day to day basis * Assisting with managing the collection and delivery driver diary * Helping to move vehicles in the yard when required to do so * Liaising with Subcontractors to arrange works and chasing when required * To take service department bookings ensuring efficient workshop loading, whilst attending to all customer requirements in an efficient manner Requirements of a Service Advisor * 3+ years experience within an Automotive Service Advisor position or similar role within the automotive industry * Must have a valid UK driving licence * Must have an eye for detail and able to use various Microsoft packages and Outlook * Have excellent customer service skills
Automotive Service Advisor employer: Auto Professionals Recruitment Services
Contact Detail:
Auto Professionals Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on common questions for Service Advisors, like how you handle customer complaints or manage bookings. This will help you feel more confident when it’s showtime.
✨Tip Number 3
Show off your skills! When you get the chance to meet potential employers, bring along examples of your past work or achievements. Whether it's a customer service success story or a time you improved workshop efficiency, tangible evidence can really make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Service Advisor gig. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get on it!
We think you need these skills to ace Automotive Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as an Automotive Service Advisor or in a similar role. We want to see how your skills match the key tasks listed in the job description, so don’t hold back on showcasing your customer service skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. We love seeing enthusiasm, so let us know what excites you about working with us and how you can contribute to our team.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your experience and skills are easy to understand.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Auto Professionals Recruitment Services
✨Know Your Stuff
Make sure you brush up on your automotive knowledge and customer service skills. Familiarise yourself with common queries that customers might have and how to handle them effectively. This will show that you're not just a candidate, but someone who genuinely understands the role.
✨Practice Makes Perfect
Rehearse common interview questions related to the Service Advisor role. Think about scenarios where you've successfully managed customer enquiries or worked with technicians. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Show Off Your Tech Skills
Since the job requires using various Microsoft packages and Outlook, be prepared to discuss your experience with these tools. Maybe even mention specific instances where your tech skills helped improve efficiency or customer satisfaction in your previous roles.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or how they measure success in the Service Advisor role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
