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- Tasks: Help customers find the right parts for their vehicles and manage orders.
- Company: Join a dynamic automotive company focused on customer satisfaction.
- Benefits: Enjoy a competitive salary, no weekends, and additional perks.
- Why this job: Be part of a supportive team with a passion for cars and customer service.
- Qualifications: 3+ years in automotive parts, strong Microsoft skills, and great attention to detail.
- Other info: Full-time role with a Monday to Friday schedule, perfect for work-life balance.
Full Time/Permanent
Monday-Friday - 8am-5pm
NO Weekends
Basic Salary - £25,000 - £30,000 dependant on experience
Additional Company Benefits
Duties of a Parts Advisor:
- Advising customers of the correct parts they require for their vehicle
- Taking orders over the phone or by email
- Checking availability of parts via system or physically in the warehouse
- Picking parts from the warehouse for technicians and customers
- Ordering parts via phone and online systems
- Supplying quotes
- Arranging deliveries to customers or workshops
- Dealing with payments
- Raising invoices and issuing receipts
- Managing parts returns of unwanted or incorrect stock
- Putting stock away and updating records
- Managing old unit returns
Requirements of a Parts Advisor:
- 3+ years of Automotive Parts Advisor experience within a bodyshop or main dealership environment
- Skilled in using Microsoft packages - Word, Excel, Outlook
- Have an eye for detail to ensure stock levels are always at required levels
- Excellent customer service skills
Automotive Parts Advisor employer: Auto Professionals Recruitment Services
Contact Detail:
Auto Professionals Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Parts Advisor
✨Tip Number 1
Familiarise yourself with the specific automotive parts and systems relevant to our company. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the automotive industry, especially those who have experience as Parts Advisors. They can provide valuable insights and may even refer you to opportunities within their networks.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel, as it’s crucial for managing stock levels and records. Consider taking a short online course if you feel you need a refresher.
✨Tip Number 4
Prepare for potential customer service scenarios during the interview. Think of examples from your past experience where you successfully resolved customer issues or provided exceptional service.
We think you need these skills to ace Automotive Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as an Automotive Parts Advisor. Focus on your skills in customer service, parts management, and any specific software you’ve used, such as Microsoft Word and Excel.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your experience in advising customers on parts. Mention specific examples of how you've successfully managed orders and customer inquiries in the past.
Highlight Relevant Experience: In your application, emphasise your 3+ years of experience in a bodyshop or dealership environment. Detail your responsibilities and achievements to demonstrate your capability in managing parts and providing excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of a Parts Advisor.
How to prepare for a job interview at Auto Professionals Recruitment Services
✨Showcase Your Experience
Make sure to highlight your 3+ years of experience as an Automotive Parts Advisor. Be prepared to discuss specific examples from your previous roles that demonstrate your expertise in advising customers and managing parts orders.
✨Demonstrate Customer Service Skills
Since excellent customer service is crucial for this role, think of scenarios where you went above and beyond for a customer. Share these stories during the interview to illustrate your commitment to providing top-notch service.
✨Familiarise Yourself with Systems
Brush up on your knowledge of Microsoft Word, Excel, and Outlook, as well as any automotive parts management systems you’ve used. Being able to discuss how you’ve utilised these tools effectively will show your readiness for the job.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer about the company culture, team dynamics, or specific challenges they face. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
