Business Development and Acquisition Agent in Plymouth

The AutoPark Automotive Group is a group of 6 dealerships including 3 New Ford, 1 Chrysler Dodge Jeep Ram, and 2 pre-owned stores. Locations include Sturgis MI, Kendallville IN, Plymouth IN, Laporte IN, and Bremen IN.

We specialize in purchasing used vehicles directly from the public , working with platforms like Kelley Blue Book Instant Cash Offer (KBB ICO) , CarGurus Autotrader, cars.com and internal leads to source high-demand inventory for our stores.

We are looking for a motivated team member who wants to grow within the dealership network.

Position Summary

This role focuses on acquiring vehicles , scheduling in-person appraisals , and guiding customers through the sell-your-car process . You are the first point of contact for customers who submit their vehicle information online through KBB and similar platforms.

This is not a cold calling position. All leads are inbound or warm from live selling‑intent customers.

Key Responsibilities

• Communicate professionally with customers via phone, text, and email
• Follow up on KBB and Sell-My-Car leads to schedule appraisal appointments
• Review vehicle details, mileage, condition, and history reports
• Build rapport and trust with customers throughout the selling process
• Work closely with Buying Center and Used Car Management to finalize offers
• Maintain accurate notes, lead status, and follow-ups in CRM
• Meet daily appointment and show goals

Qualifications

• Previous BDC, sales, call center, customer service , or dealership experience preferred
• Strong communication and relationship‑building skills
• Ability to multitask, stay organized, and follow a set call process
• Professional and positive attitude
• Comfortable working in a fast‑paced environment

Schedule

• Full‑time
• Monday through Friday (Day off during the week)
• Saturday

Compensation

• Hourly pay based on experience
• Performance bonuses

Benefits

• Health, dental, and vision insurance options
• 401(k)
• Paid training

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