Rochdale | Office Based | Monday–Friday | £28,000+ DOE
Are you a confident negotiator who enjoys a challenge?
Do you have experience in credit hire, motor claims, insurance or recoveries — or simply have the determination, attention to detail and investigative mindset to become a great negotiator?
Auto Logistic Solutions Ltd (ALS) is growing — and we're looking for a Technical Recovery Negotiator to join our friendly, supportive Recoveries Team.
What we do
Established in 2010 , ALS is a well-established road traffic accident management company specialising in credit hire, credit repair and the recovery of uninsured losses .
We manage the entire customer journey — from the initial accident through to vehicle repair, return and recovery of the losses from the at-fault insurer.
Now we want to add another great person to our team.
The role
You'll manage your own caseload of up to 300 claims , negotiating directly with insurers and solicitors to maximise recovery for our clients and the business.
Your day-to-day will include:
- Negotiating credit hire, credit repair, storage & recovery and uninsured losses
- Investigating and resolving liability and quantum disputes
- Liaising with insurers, solicitors, clients and referrers
- Managing your own caseload and prioritising workload effectively
- Processing payments, incoming correspondence and telephone enquiries
- Using your knowledge and negotiation skills to challenge insurers and secure the best possible recovery.
What we're looking for
You don't necessarily need years of experience — attitude, resilience and the ability to learn are just as important.
We're looking for someone who is:
- A confident and persuasive negotiator
- Highly organised with excellent attention to detail
- An excellent problem solver with an investigative mindset
- Comfortable handling a busy caseload and working to deadlines
- Confident on the telephone and in written communication
- Able to work independently while being part of a supportive team
Credit hire, ABI GTA and motor claims experience is preferred, but not essential.
Experience with Pro-Claim would also be advantageous.
What you'll get
- Salary from £28,000 per annum , depending on experience
- Monday–Friday, 09:00–17:30
- Rochdale – fully office based
- 20 days' holiday + bank holidays (increasing with years of service)
- A friendly, supportive working environment
- Opportunity to develop your technical claims and negotiation skills
- Regular team events, nights out, charity events and even motor racing days!
- On-site games/chill-out area for those all-important breaks
At ALS, employee happiness matters .
We're a close-knit team, we work hard, we support each other and we believe that enjoying where you work makes a difference. If you're looking for a role where you can learn, develop, negotiate and genuinely make a difference , we'd love to hear from you.
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Contact Details:
Auto Logistic Solutions Ltd Recruitment Team
