Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the service department and ensure top-notch customer service.
- Company: Dynamic automotive company focused on excellence and teamwork.
- Benefits: Competitive salary, bonus potential, and a supportive work environment.
- Why this job: Shape the future of service management and make a real difference.
- Qualifications: 3+ years in a similar role with strong leadership skills.
- Other info: Join a team that values innovation and continuous improvement.
The predicted salary is between 40000 - 56000 £ per year.
Basic Salary £40,000 Depending on managerial experience
Bonus £14,000 OTE
Monday - Friday 8.00 am to 5.30 pm
Every other Saturday morning - workload dependent
The Service Manager is responsible for the overall management of the service department. This includes overseeing the day‑to‑day operations, managing the team of technicians, and ensuring that customers receive the highest level of service.
Responsibilities
- Oversee the day‑to‑day operations of the service department
- Manage the team of technicians
- Ensure that customers receive the highest level of service
- Develop and implement service policies and procedures
- Monitor and evaluate the performance of the service department
- Resolve customer complaints
- Maintain relationships with vendors and suppliers
- Continually improve the efficiency and effectiveness of the service department
Qualifications
- 3+ years of experience in a main dealer as Workshop controller or Service Manager
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite
- A valid driver's license and clean driving record
Service Manager employer: Auto Elite
Contact Detail:
Auto Elite Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its service department. Understand their values and how they operate, so you can tailor your answers to show you're the perfect fit for their team.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've managed teams and improved service efficiency in your previous roles. This will demonstrate that you can hit the ground running as a Service Manager.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for the Service Manager position, and we love seeing familiar faces from our community. Let's get you that job!
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing service departments and leading teams. We want to see how your skills match the role of Service Manager, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've improved service efficiency or resolved customer complaints in the past.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and professional, but don’t forget to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Auto Elite
✨Know Your Stuff
Make sure you brush up on your knowledge of service management and the specific responsibilities outlined in the job description. Familiarise yourself with common service policies and procedures, as well as any recent trends in customer service within the industry.
✨Showcase Your Leadership Skills
As a Service Manager, strong leadership is key. Prepare examples from your past experience where you've successfully managed a team or resolved conflicts. This will demonstrate your ability to lead and inspire others, which is crucial for this role.
✨Prepare for Customer Scenarios
Think about potential customer complaints or service challenges that could arise in the role. Be ready to discuss how you would handle these situations effectively, showcasing your problem-solving skills and commitment to customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s service policies, team dynamics, or future goals for the service department. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
