At a Glance
- Tasks: Book customer cars for service/MOT and manage vehicle movements.
- Company: Join RRG Group, a progressive company with a great team spirit.
- Benefits: Up to £28,000 salary, 32-38 days holiday, and employee car scheme.
- Other info: Flexible work environment with charity events and career progression opportunities.
- Why this job: Make a real impact by delivering top-notch customer service.
- Qualifications: Passion for customer service and strong communication skills.
The predicted salary is between 30600 - 37400 £ per year.
Up to £28,000 basic for individuals with main dealer franchise experience.
Additional bonus plan and future progression opportunities available.
A team of 3 Service Advisors and 1 trainee.
Experience with 1 Link, Kerridge, Motability etc. is desirable but not essential.
Benefits of working at RRG Group:
- 32 days holiday including Bank Holidays, rising with length of service up to 38 days.
- Workplace Pension Scheme.
- After successful completion of 6 months probation period, you will be eligible to go into our Employee Car Scheme (Toyota / Lexus / Skoda).
- Fantastic future career opportunities as expected from a large and progressive company.
- Wellbeing support.
- Great team spirit, charity events and the flexibility to get involved in various fundraising events.
Main duties of the role will include booking customers' cars in for service/MOT, coordinating the movements of the customer vehicles through the service centre, customer enquiries, upselling and general administration tasks.
We are looking for candidates with a passion for delivering the highest levels of customer service and the personality to develop and maintain long-term customer relationships.
Ideally, the successful candidate will have previous experience in a similar role, be target orientated and be a team player.
Additionally, the successful applicant will also have excellent communication skills, provide a high level of customer service and have the ability to use their own initiative.
Normal working hours will be an average of 45 hours per week: Monday to Friday 08:00 through to 18:00 with an hour unpaid break for lunch. You will also be required to work alternate Saturdays (every other) 08:30 through to 13:00 which will be part of the normal working week.
Service Advisor in Bolton employer: Auto Elite Network UK
As a leading automotive service provider in Bolton, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and customer satisfaction. Our Service Advisors enjoy competitive salaries, performance bonuses, and a comprehensive benefits package, all while working in a supportive environment that encourages professional development and career advancement.
