At a Glance
- Tasks: Assist members with insurance queries, payments, and policy changes in a supportive environment.
- Company: Join the largest club in the AAA federation, known for legendary service.
- Benefits: Enjoy health coverage, 401(K) match, tuition assistance, and employee discounts.
- Other info: Diverse team culture with opportunities for growth and community involvement.
- Why this job: Make a real difference by helping others while building your career.
- Qualifications: High school diploma required; sales experience and Microsoft Office skills preferred.
The predicted salary is between 20.92 - 23.01 £ per hour.
The Auto Club is seeking a goal oriented, customer service professional to provide insurance service and clerical support to the Auto Club's insurance agents and members in our branch offices. Qualified candidates will bring their passion for helping others to our best-in-class organization in delivering legendary service to our members. In this role you will assist our members with answering questions, taking payments, counseling, and making changes to their existing Property & Casualty insurance policies.
Training: Our comprehensive and employee centric training facilities provide training programs to help employees acquire various skills necessary to do their jobs and to support career development.
Responsibilities Include:
- Maintenance and servicing of insurance policies.
- Verifying new business applications.
- Processing insurance and membership payments.
- Updating electronic member information.
- Maintaining filing systems and typing.
Qualifications:
- High school diploma or equivalent required.
- Experience working in a sales environment strongly preferred.
- Must be proficient in using Microsoft Office software products.
- A successful candidate will have excellent communication and interpersonal skills, superior organizational skills and a commitment to maintaining superior customer service.
The starting pay range for this position is £20.92 – £23.01 per hour. Additionally, you will be eligible to participate in our incentive program based upon your team and individual performance.
Remarkable benefits:
- Health coverage for medical, dental, vision
- 401(K) saving plans with company match AND Pension
- Tuition assistance
- Floating holidays and PTO for community volunteer programs
- Paid parental leave
- Wellness programs
- Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us!
With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
AAA is an Equal Opportunity Employer. Our organization participates in E-Verify. The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).
Insurance Service Specialist (San Marcos) employer: Auto Club Of Southern Calif
The Auto Club is an exceptional employer that prioritises employee growth and well-being, offering comprehensive training programs and a supportive work culture in San Marcos. With remarkable benefits including health coverage, 401(K) plans with company match, and tuition assistance, employees are empowered to thrive both personally and professionally while delivering legendary service to our members.
Contact Details:
Auto Club Of Southern Calif Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Service Specialist (San Marcos)
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the insurance industry. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Understand what legendary service means to them and think of examples from your past experiences that showcase your customer service skills.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Insurance Service Specialist (San Marcos)
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your passion for helping others shine through. We want to see how you can bring that legendary service vibe to our team!
Tailor Your Experience:Make sure to highlight any relevant experience in customer service or sales. We love seeing how your background aligns with the role of an Insurance Service Specialist.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Auto Club Of Southern Calif
✨Know Your Stuff
Before heading into the interview, make sure you understand the basics of insurance policies and the services offered by the Auto Club. Brush up on common terms and processes related to Property & Casualty insurance so you can speak confidently about them.
✨Showcase Your Customer Service Skills
Since this role is all about helping members, be ready to share specific examples from your past experiences where you provided exceptional customer service. Highlight how you resolved issues or went above and beyond to assist someone.
✨Be Organised and Detail-Oriented
The job requires maintaining filing systems and updating member information, so demonstrate your organisational skills during the interview. Bring a notepad to jot down important points and show that you can keep track of details effectively.
✨Practice Your Communication Skills
Excellent communication is key in this role. Practice answering common interview questions clearly and concisely. You might even want to do a mock interview with a friend to get comfortable articulating your thoughts.
