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- Tasks: Provide top-notch customer service and support to insurance agents and members.
- Company: Join the largest club in the AAA federation with a strong reputation.
- Benefits: Enjoy health coverage, 401(K) match, tuition assistance, and more!
- Why this job: Make a real difference by helping others with their insurance needs.
- Qualifications: High school diploma required; sales experience preferred.
- Other info: Diverse team culture with opportunities for career growth.
The predicted salary is between 16 - 18 £ per hour.
The Auto Club is seeking a goal oriented, customer service professional to provide insurance service and clerical support to the Auto Club's insurance agents and members in our branch offices. Qualified candidates will bring their passion for helping others to our best-in-class organization in delivering legendary service to our members. In this role you will assist our members with answering questions, taking payments, counseling, and making changes to their existing Property & Casualty insurance policies.
Training: Our comprehensive and employee centric training facilities provide training programs to help employees acquire various skills necessary to do their jobs and to support career development.
Responsibilities Include:
- Maintenance and servicing of insurance policies
- Verifying new business applications
- Processing insurance and membership payments
- Updating electronic member information
- Maintaining filing systems and typing
Qualifications:
- High school diploma or equivalent required.
- Experience working in a sales environment strongly preferred.
- Must be proficient in using Microsoft Office software products.
- A successful candidate will have excellent communication and interpersonal skills, superior organizational skills and a commitment to maintaining superior customer service.
The starting pay range for this position is £20.92 – £23.01 per hour. Additionally, you will be eligible to participate in our incentive program based upon your team and individual performance.
Remarkable benefits:
- Health coverage for medical, dental, vision
- 401(K) saving plans with company match AND Pension
- Tuition assistance
- Floating holidays and PTO for community volunteer programs
- Paid parental leave
- Wellness programs
- Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value. AAA is an Equal Opportunity Employer. Our organization participates in E-Verify. The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).
Insurance Service Specialist (San Luis Obispo) employer: Auto Club Of Southern Calif
Contact Detail:
Auto Club Of Southern Calif Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Service Specialist (San Luis Obispo)
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the insurance industry. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Understand what legendary service means to them and think of examples from your past experiences that showcase your customer service skills.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with a friend or use online resources to refine your answers. Focus on how you can contribute to maintaining superior customer service at Auto Club.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and delivering that legendary service.
We think you need these skills to ace Insurance Service Specialist (San Luis Obispo)
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your passion for helping others shine through. We want to see how you can bring that legendary service vibe to our team!
Tailor Your Experience: Make sure to highlight any relevant experience in customer service or sales. We love seeing how your background aligns with the role of an Insurance Service Specialist.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you're a great fit for the position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Auto Club Of Southern Calif
✨Know Your Stuff
Before the interview, make sure you understand the basics of insurance policies and the services offered by the Auto Club. Brush up on common terms and processes related to Property & Casualty insurance so you can speak confidently about them.
✨Showcase Your Customer Service Skills
Since this role is all about helping members, prepare examples from your past experiences where you provided exceptional customer service. Think of specific situations where you went above and beyond to assist someone, as this will resonate well with the interviewers.
✨Be Organised
Demonstrate your superior organisational skills by bringing a neat folder with copies of your resume, references, and any other relevant documents. This not only shows that you’re prepared but also reflects your attention to detail, which is crucial for this role.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. Inquire about the training programs or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.