At a Glance
- Tasks: Assist members with insurance queries, payments, and policy changes in a supportive environment.
- Company: Join the largest club in the AAA federation, known for legendary service.
- Benefits: Enjoy health coverage, 401(K) match, tuition assistance, and employee discounts.
- Other info: Diverse team culture with opportunities for growth and community involvement.
- Why this job: Make a real difference by helping others while building your career.
- Qualifications: High school diploma required; sales experience and Microsoft Office skills preferred.
The predicted salary is between 20.92 - 23.01 £ per hour.
The Auto Club is seeking a goal oriented, customer service professional to provide insurance service and clerical support to the Auto Club's insurance agents and members in our branch offices. Qualified candidates will bring their passion for helping others to our best-in-class organization in delivering legendary service to our members. In this role you will assist our members with answering questions, taking payments, counseling, and making changes to their existing Property & Casualty insurance policies.
Training: Our comprehensive and employee centric training facilities provide training programs to help employees acquire various skills necessary to do their jobs and to support career development.
Responsibilities Include:
- Maintenance and servicing of insurance policies.
- Verifying new business applications.
- Processing insurance and membership payments.
- Updating electronic member information.
- Maintaining filing systems and typing.
Qualifications:
- High school diploma or equivalent required.
- Experience working in a sales environment strongly preferred.
- Must be proficient in using Microsoft Office software products.
- A successful candidate will have excellent communication and interpersonal skills, superior organizational skills and a commitment to maintaining superior customer service.
The starting pay range for this position is £20.92 – £23.01 per hour. Additionally, you will be eligible to participate in our incentive program based upon your team and individual performance.
Remarkable benefits:
- Health coverage for medical, dental, vision
- 401(K) saving plans with company match AND Pension
- Tuition assistance
- Floating holidays and PTO for community volunteer programs
- Paid parental leave
- Wellness programs
- Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us!
With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.
AAA is an Equal Opportunity Employer. Our organization participates in E-Verify. The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).
Insurance Service Specialist (San Diego) employer: Auto Club Of Southern Calif
The Auto Club is an exceptional employer located in San Diego, offering a supportive work culture that prioritises employee growth and development through comprehensive training programmes. With remarkable benefits including health coverage, 401(K) plans with company match, and generous paid leave, we foster a diverse environment where every team member can thrive while delivering legendary service to our members.
Contact Details:
Auto Club Of Southern Calif Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Service Specialist (San Diego)
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the insurance industry. A personal recommendation can go a long way in landing that Insurance Service Specialist role.
✨Tip Number 2
Prepare for the interview by researching the Auto Club and its values. Understand their commitment to legendary service and think of examples from your past experiences that showcase your customer service skills. We want to see how you can contribute to that mission!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with a friend or use online resources to refine your answers. Focus on demonstrating your communication skills and how you handle customer inquiries, as these are key for the Insurance Service Specialist position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at the Auto Club. Let’s get you started on this exciting journey!
We think you need these skills to ace Insurance Service Specialist (San Diego)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of an Insurance Service Specialist. We want to see your passion for customer service shine through!
Showcase Your Communication Skills:Since this role involves a lot of interaction with members, it's crucial to demonstrate your excellent communication abilities in your written application. Use clear and concise language to convey your points.
Highlight Relevant Experience:If you've worked in a sales environment or have experience with insurance policies, make sure to mention it! We love seeing candidates who bring relevant experience to the table.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to review your application and get you on the path to joining our legendary team!
How to prepare for a job interview at Auto Club Of Southern Calif
✨Know Your Stuff
Before the interview, make sure you understand the basics of insurance policies and the services offered by the Auto Club. Brush up on common terms and processes related to Property & Casualty insurance so you can speak confidently about them.
✨Showcase Your Customer Service Skills
Since this role is all about helping members, prepare examples from your past experiences where you provided exceptional customer service. Think of specific situations where you went above and beyond to assist someone, as this will resonate well with the interviewers.
✨Be Organised
Demonstrate your superior organisational skills by bringing a neat folder with copies of your resume, references, and any other relevant documents. This shows that you’re detail-oriented and ready to handle the clerical aspects of the job.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. Inquire about the training programs or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
