At a Glance
- Tasks: Provide top-notch insurance service and support to our members and agents.
- Company: Join the largest club in the AAA federation with a strong reputation.
- Benefits: Enjoy health coverage, 401(K) match, tuition assistance, and more!
- Other info: Diverse team culture with opportunities for growth and development.
- Why this job: Make a real difference by helping others while building your career.
- Qualifications: High school diploma required; sales experience preferred.
The predicted salary is between 20.92 - 23.01 £ per hour.
The Auto Club is seeking a goal oriented, customer service professional to provide insurance service and clerical support to the Auto Club's insurance agents and members in our branch offices. Qualified candidates will bring their passion for helping others to our best-in-class organization in delivering legendary service to our members. In this role you will assist our members with answering questions, taking payments, counseling, and making changes to their existing Property & Casualty insurance policies.
Training: Our comprehensive and employee centric training facilities provide training programs to help employees acquire various skills necessary to do their jobs and to support career development.
Responsibilities Include:
- Maintenance and servicing of insurance policies.
- Verifying new business applications.
- Processing insurance and membership payments.
- Updating electronic member information.
- Maintaining filing systems and typing.
Qualifications:
- High school diploma or equivalent required.
- Experience working in a sales environment strongly preferred.
- Must be proficient in using Microsoft Office software products.
- A successful candidate will have excellent communication and interpersonal skills, superior organizational skills and a commitment to maintaining superior customer service.
The starting pay range for this position is £20.92 – £23.01 per hour. Additionally, you will be eligible to participate in our incentive program based upon your team and individual performance.
Remarkable benefits:
- Health coverage for medical, dental, vision
- 401(K) saving plans with company match AND Pension
- Tuition assistance
- Floating holidays and PTO for community volunteer programs
- Paid parental leave
- Wellness programs
- Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us!
With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
AAA is an Equal Opportunity Employer. Our organization participates in E-Verify. The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).
Insurance Service Specialist (Oceanside) employer: Auto Club Of Southern Calif
The Auto Club is an exceptional employer, offering a supportive work culture that prioritises employee growth and development through comprehensive training programmes. Located in Oceanside, employees benefit from remarkable perks such as health coverage, 401(K) plans with company match, and generous paid leave policies, all while being part of a diverse team dedicated to delivering legendary service to our members.
Contact Details:
Auto Club Of Southern Calif Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Service Specialist (Oceanside)
✨Tip Number 1
Get to know the company! Research the Auto Club and its values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their legendary service ethos.
✨Tip Number 2
Practice your communication skills! As an Insurance Service Specialist, you'll be interacting with members all day. Role-play common scenarios with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Insurance Service Specialist (Oceanside)
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let us see your enthusiasm for helping others. Mention any previous customer service experience and how it aligns with our goal of delivering legendary service to our members.
Tailor Your Application:Make sure to customise your application to highlight the skills and experiences that match the job description. We want to see how your background fits with the responsibilities of maintaining and servicing insurance policies.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your qualifications and experiences, as we appreciate excellent communication skills in our team members.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with the Auto Club.
How to prepare for a job interview at Auto Club Of Southern Calif
✨Know Your Stuff
Before the interview, make sure you understand the basics of insurance policies and the services offered by the Auto Club. Brush up on common terms and processes related to Property & Casualty insurance, as this will show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this position is all about helping members, be ready to share examples from your past experiences where you provided exceptional customer service. Think of specific situations where you went above and beyond to assist someone, as this will highlight your commitment to legendary service.
✨Be Organised and Detail-Oriented
Given the clerical support aspect of the role, demonstrate your organisational skills during the interview. Bring a notepad to jot down important points and prepare a few questions about the role or company. This shows that you’re proactive and detail-oriented, which are key traits for an Insurance Service Specialist.
✨Practice Your Communication Skills
Excellent communication is crucial for this job. Practice answering common interview questions clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your qualifications and experiences, ensuring you come across as personable and approachable.
