Life Sales Agent (Laguna Hills)

The Life Specialist Trainee role is an entry-level position for life insurance sales. They present and sell life insurance policies to both new and existing members. This entails conducting comprehensive needs assessments to fully grasp the financial aspirations and risk profiles of members. The Life Specialist provides members with transparent, easily understandable information about their policy choices, including the benefits and associated costs. They support members to ensure all necessary forms are filled out correctly, adhering to the stringent standards set by industry and club regulations. Life Specialists are recognized as authorities in the field, offering expert advice to members and branch partners, while also identifying opportunities for cross-selling and achieving business objectives.

Job Duties

• Market life insurance policies to potential and existing members in a high-volume, low-pressure sales setting.
• Conduct a comprehensive needs assessment to understand members' financial goals and risk tolerance.
• Provide clear and concise information on policy options, benefits, and costs.
• Help members complete the necessary paperwork and ensure all documents are accurate and comply with industry regulations.
• Develop robust working relationships with Property and Casualty Sales Partners, offering life sales support and training on lead development and identification to staff who interact with our members and insureds, whether in person or over the phone.
• Identify and develop potential sales lists from referrals and leads shared by Property and Casualty Sales Partners.
• Reach out promptly to all leads to address inquiries from members/insured individuals, such as providing policy quotes, assessing current coverages, comprehensive needs assessments, and overseeing existing policies.
• Identify cross-sell opportunities based on members' product needs and service requests.
• Enhance member relationships by diversifying use of products and services.
• Provide sales leads to insurance, travel and other departments as appropriate.
• Deliver legendary service by promptly and professionally addressing inquiries and resolving issues, while maintaining regular follow-up to ensure high satisfaction and retention.
• Provide service to Club members and insureds in person, by telephone, e-mail, fax, or through correspondence.
• Process insurance and membership changes for existing insurance policies and/or membership records.
• Compile and complete accurate documentation for all transactions.
• Develop individual business plan with input and involvement from the Life Sales Manager to meet goals and determine responsibilities, including new business life sales, quality standards, as well as building outstanding customer relationships.
• Review plan objectives and reassess strategies to align performance relative to annual sales goals.
• Ensure compliance with ACE and AAA Life and regulations, as well as external regulations.
• Interact with staff from ACE Life Operations and AAA Life Insurance Company regarding underwriting and policy services issues.

Qualifications

• Bachelors Equivalent combination of education and experience Preferred
• 1-3 years Insurance Sales or Sales Experience Preferred
• Moderate proficiency in Microsoft Word and Excel.
• Advanced interpersonal skills required.
• Highly competitive and persistent nature strongly desired.
• Must maintain current knowledge of Life Insurance products and policy provisions.
• Life Insurance License, valid in selling state - Issued by State within 30 Days Required
• Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required
• Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Enterprises Membership and Life Insurance products within 30 Days Required
• Must maintain all continuing education requirements to maintain license within 30 Days Required

Scope

• Work is closely managed and reviewed for accuracy and adequacy. Follows specific, outlined, and detailed directions.
• Provides resolution to problems that are readily identifiable with limited scope and are resolved in accordance with standard practices, procedures, applications or routines.
• Problem/Task resolution timeframe: The majority of tasks typically take one to two days to resolve.
• Under immediate supervision, performs assigned tasks only as instructed, subject to regular check of performance.
• Individual Contributor
• Failure to accomplish results can normally be overcome without significant effect on the organization.
• Contacts are primarily with direct supervisor and others in group or department to give and receive information.

Travel Requirements

• Occasional travel to off-site business meetings or conferences. (5% proficiency)

Our Sales Agents start at an hourly rate of $24.04. After completion of the training program, our full-time Sales Agents successfully meeting sales goals earn on average between $86,200 - $105,300 annually. Commissioned opportunities are uncapped when exceeding sales goals.

Remarkable benefits:

• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.

AAA is an Equal Opportunity Employer. Our organization participates in E-Verify. The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).