At a Glance
- Tasks: Provide top-notch customer service and support to insurance agents and members.
- Company: Join the largest club in the AAA federation with a strong reputation.
- Benefits: Enjoy health coverage, 401(K) match, tuition assistance, and paid parental leave.
- Other info: Diverse and inclusive workplace with opportunities for growth and development.
- Why this job: Make a real difference by helping others while building your career.
- Qualifications: Customer service experience and proficiency in Microsoft Office preferred.
The predicted salary is between 23.01 - 23.01 £ per hour.
The Auto Club is seeking a goal oriented, customer service professional to provide insurance service and clerical support to the Auto Club's insurance agents and members in our branch offices. Qualified candidates will bring their passion for helping others to our best-in-class organization in delivering legendary service to our members. In this role you will assist our members with answering questions, taking payments, counseling, and making changes to their existing Property & Casualty insurance policies.
Training: Our comprehensive and employee centric training facilities provide training programs to help employees acquire various skills necessary to do their jobs and to support career development.
Responsibilities Include:
- Maintenance and servicing of insurance policies
- Verifying new business applications
- Processing insurance and membership payments
- Updating electronic member information
- Maintaining filing systems and typing
Qualifications:
- Bilingual skills in English and Spanish, preferred.
- Prior customer service experience.
- High school diploma or equivalent required.
- Experience working in a sales environment strongly preferred.
- Must be proficient in using Microsoft Office software products.
- A successful candidate will have excellent communication and interpersonal skills, superior organizational skills and a commitment to maintaining superior customer relationships.
The starting pay range for this position is £20.92 – £23.01 per hour. Additionally, you will be eligible to participate in our incentive program based upon your team and individual performance.
Remarkable benefits:
- Health coverage for medical, dental, vision
- 401(K) saving plans with company match AND Pension
- Tuition assistance
- Floating holidays and PTO for community volunteer programs
- Paid parental leave
- Wellness programs
- Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.
AAA is an Equal Opportunity Employer. Our organization participates in E-Verify. The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).
Insurance Service Specialist (Arcadia) employer: Auto Club Of Southern Calif
The Auto Club is an exceptional employer that prioritises employee growth and well-being, offering comprehensive training programs and a supportive work culture that values diversity and teamwork. With remarkable benefits including health coverage, 401(K) plans with company match, and tuition assistance, employees are empowered to thrive both personally and professionally in a rewarding environment dedicated to delivering legendary service to our members.
Contact Details:
Auto Club Of Southern Calif Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Service Specialist (Arcadia)
✨Dive Into Industry Networking Events
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We think you need these skills to ace Insurance Service Specialist (Arcadia)
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Auto Club Of Southern Calif.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Auto Club Of Southern Calif. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Auto Club Of Southern Calif
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Auto Club Of Southern Calif to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
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As a full-timer at Auto Club Of Southern Calif, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Auto Club Of Southern Calif's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
