At a Glance
- Tasks: Deliver exceptional customer service and manage vehicle repair processes.
- Company: Join the dynamic team at London Kia, a leading dealership.
- Benefits: Competitive salary, employee perks, and professional growth opportunities.
- Other info: Fast-paced environment with exciting career advancement potential.
- Why this job: Be the friendly face that connects customers with their vehicle needs.
- Qualifications: 2+ years of experience as a Service Advisor and automotive knowledge required.
The predicted salary is between 60000 - 90000 £ per year.
Join the ride!
We are looking for an experienced Service Advisor who is passionate about delivering an exceptional customer experience to join our growing team! We're looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for our valued clients who choose to service their vehicles at our dealership.
What drives your day‑to‑day?
- Estimating the cost and time needed for a wide range of repairs.
- Welcoming customers and discussing their needs.
- Answering customer inquiries, either in person or on the phone.
- Develop repair estimates by taking the cost of materials, supplies, and labor into consideration.
- Prepare repair orders by detailing the vehicle’s problems or symptoms.
- Connecting customers to the right auto technician.
- Test‑driving vehicles to confirm the customer’s vehicle is repaired as needed.
- Maintaining automotive records by keeping track of problems and corrective actions.
What are the must‑haves…
- Minimum of 2‑year dealership experience in a Service Advisor role required.
- CDK experience is an asset.
- Automotive knowledge.
- Proven ability to provide an exceptional customer experience.
- Ability to set and achieve targeted goals.
- Ability to thrive in a fast‑paced environment with many priorities.
- Demonstrated communication and interpersonal skills.
- Must be able to remain calm when customers and/or situations are not.
- Organization and follow‑up skills.
- Experience and desire to work with technology.
The Perks.
- Competitive Compensation and Benefits Package.
- Employee Vehicle Purchase & Service Plans.
- Employee and Family Assistance Programs.
- Company‑wide appreciation events and contests throughout the calendar year.
- Professional development and the opportunity to grow your career.
The expected range of compensation for this position is *$60,000-$90,000. This position is primarily commission based and the expected compensation range reflects potential earnings based on historical performance and market conditions. Actual earnings will vary depending on individual performance, sales results, and other factors.
We are an equal opportunity employer and do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.
Service Advisor - London Kia employer: Auto Bugatti Inc
At London Kia, we pride ourselves on fostering a vibrant work culture that prioritises exceptional customer service and employee growth. Our competitive compensation package, along with professional development opportunities and a supportive team environment, makes us an excellent employer for those looking to thrive in the automotive industry. Join us in London, ON, where your contributions are valued and celebrated through company-wide appreciation events and a commitment to work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor - London Kia
✨Tip Number 1
Get to know the dealership! Before your interview, take a moment to research London Kia. Familiarise yourself with their services and customer reviews. This will help you tailor your conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Service Advisor, you'll be interacting with customers daily. Role-play common scenarios with a friend or family member to boost your confidence and refine your communication style. Remember, it's all about making that exceptional customer experience!
✨Tip Number 3
Show off your automotive knowledge! Brush up on common vehicle issues and repair processes. Being able to discuss these topics during your interview will demonstrate your expertise and passion for the role. Plus, it’ll help you connect better with the technicians and customers alike.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. By applying directly on our site, you can ensure that your details are in the right hands and that you’re considered for this exciting opportunity at London Kia.
We think you need these skills to ace Service Advisor - London Kia
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Service Advisor role shine through! We want to see how much you care about delivering an exceptional customer experience, so share any relevant experiences that highlight your passion.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your dealership experience and any specific skills that align with what we're looking for, like your automotive knowledge or communication skills. This helps us see why you're a great fit!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. This makes it easier for us to see your qualifications at a glance!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Auto Bugatti Inc
✨Know Your Stuff
Make sure you brush up on your automotive knowledge before the interview. Understand common repairs, costs, and customer concerns. This will help you answer questions confidently and show that you're passionate about the role.
✨Customer Experience is Key
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond to meet a customer's needs. This will demonstrate your commitment to providing a great experience at London Kia.
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Focus on common Service Advisor questions, like how you handle difficult customers or manage multiple priorities. This will help you feel more comfortable and articulate during the actual interview.
✨Show Your Enthusiasm
Let your passion for the automotive industry shine through! Be enthusiastic about the opportunity to work at London Kia and express why you want to be part of their team. A positive attitude can make a big difference in how you're perceived by the interviewers.
