Vehicle Damage Assessor in Birmingham

Do you have a background within vehicle repair & damage assessment? Do you want to be part of a market leading and growing automotive business that looks after its employees? This role operates on a hybrid basis, and candidates must be within a reasonable commuting distance of any ABL 1Touch site or our Head Office.

What can we offer you?

• Up to £40K per annum
• Hybrid
• Performance bonus
• 28 days holiday (including bank holidays)
• Healthcare Cash Plan (including Gym and shopping discounts)
• Employee Assistance Programme
• Celebration Day (to use as you wish to celebrate a significant day in your life)
• Car Insurance discount with LV
• Employee Pension
• Employee Engagement Budget (money to go out as a team and have fun!)
• Access to Mental Health First Aiders
• Cycle to Work Scheme
• Refer a Friend Scheme (earn £1,000 for referring people to join the team)
• More benefits coming soon..

ABL 1 Touch are a market leading vehicle repair business since 1994, working in partnership with insurance companies. ABL 1 Touch prides itself not only in the quality of its work but in providing excellent customer service.

As we continue to grow, ABL 1 Touch are looking to recruit a Vehicle Damage Assessor to join our Team on a hybrid basis. Please note, you will be required in Reigate as part of your initial training.

As a Vehicle Damage Assessor, you will produce accurate invoices and estimates to meet all required SLA Cost Control, to maintain effective control of estimating costs in line with budget objectives.

Responsibilities of a Vehicle Damage Assessor will include:

• Ensure the efficient and profitable costing of each repair
• Produce timely and accurate invoices and estimates of each repair to meet key to key and lifecycle target requirements
• Maintain effective control of invoicing costs in line with partners budget objectives
• Support each site, wherever necessary, to ensure smooth site level operation and maintain high customer service
• Carry out initial parts assessments (IPAs) to reduce key to key & lifecycle times and maintain high customer service
• Responsible for ensuring all repair methodology is in line with BS10125 standards
• Comply with any reasonable directive from the management team
• Identify cases that have not complied with ABL ethos and cases that have shown loss of profit and feed back to management
• Support with quality of repair complaints where necessary
• Identify and handle any total loss cases as applicable to SLA requirements

Skills and experience required as a Vehicle Damage Assessor:

• Technical skills, knowledge and experience of body and paint repair in the retail Accident and Repair industry
• Technical and estimating experience
• To attain ATA accreditation if required by the company
• Knowledge of current estimating systems i.e. Audatex, Glassmatix
• Knowledge of E-scribe, Glasss evaluator, Ezi methods or other
• Good negotiation skills
• Audatex Gold annual training
• Are a team player with a can do attitude
• Have cultural and organisational knowledge
• Have up-to-date knowledge of vehicle legislation, consumer legislation and trade practices

Joining our team at ABL 1 Touch means becoming part of a dynamic organisation that values its employees and provides opportunities for professional growth. We offer a competitive salary, benefits package, and a supportive work environment.

ABL 1 Touch are committed to growing and maintaining a diverse team and an inclusive work environment. Our goal is to develop inclusive work activities and projects that bring together people with different experiences and backgrounds. Through this we aim to make sure everyone can be at their best at work.

We’re also committed to providing an accessible recruitment process; if you require reasonable adjustments at any stage of the recruitment process please contact us.