At a Glance
- Tasks: Lead and develop teams while ensuring top-notch service delivery for autistic adults.
- Company: Join the National Autistic Society, dedicated to making a difference in autistic lives.
- Benefits: Enjoy 33 days annual leave, flexible benefits, and a supportive work environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact in the lives of autistic individuals while growing your leadership skills.
- Qualifications: Strong leadership skills and a willingness to pursue QCF Level 5 qualification.
The predicted salary is between 35000 - 35000 £ per year.
The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services. Successful applicants will be required to complete the relevant safeguarding checks.
Join Us as a Service Manager. The National Autistic Society helps create a world that works for autistic people, and we have a rewarding opportunity for a Service Manager at Longford Court. If you share our values and want to make a difference, we’d love to hear from you.
About the Service: Longford Court includes four residential homes, Ty Coed, Ty Mawr, Ty Mynydd, and Ty Canol, and one bungalow, Ty Coed Bungalow. Pale Road and Old Road are specialist services that provide 24-hour residential support for four autistic adults with moderate to complex behavioural needs.
About the Role: A fantastic role that is responsible for driving operational excellence in the delivery of services and employee performance. The Service Manager will support continuous improvement and contribute to service development through reflective practice and innovation, in alignment with organisational priorities.
What You’ll Do:
- Prepare services for inspection readiness & contribute to service redesign and transformation.
- Lead safeguarding and risk management processes.
- Lead & develop staff through regular supervisions, appraisals, coaching & mentoring.
- Manage recruitment, onboarding and retention strategies to build resilient teams.
What We’re Looking For:
- Strong leadership and people management skills with a track record of developing teams.
- Ideally hold a QCF Level 5 or equivalent, or be willing to work towards this qualification.
- Resilience under pressure and ability to adapt to changing priorities.
This advert is for a full-time position at 35 hours per week.
What we can offer you:
- Pension – Auto-enrolled pension scheme.
- Annual Leave – 33 days (including public holidays). You can buy or sell leave each year.
- Training – Great induction and training, including autism training.
- Discounts – Online staff discount scheme for shopping, cycling, tech, and more (e.g., Asda, Tesco, Nike, Apple).
- Healthcare – Cash plan for permanent staff.
- Life Assurance – 2x your base salary.
- Flexible Benefits – Options like private health, dental insurance, holiday trading, enhanced pension.
- Support – 24-hour Employee Assistance Programme and counselling.
- Mindfulness – Free Headspace app for you and up to 3 family/friends.
- Blue Light Card – Eligibility for discounts.
About our application process: When you write your supporting statement, look at the job description and person specification. Tell us how your skills and experience match the role. Give examples if you can. We might close this job advert early if we get lots of suitable applications.
To protect our autistic adults at the National Autistic Society, all staff are required to have a criminal background check. Possession of an Enhanced DBS Check either on the Update Service or conducted within the last 12 months would be preferable but not essential.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from autistic people. We are an equal opportunities employer and part of the Disability Confident Employer scheme.
Important Information: Agencies need not apply. Please note the National Autistic Society are unable to provide sponsorship for Visas.
The National Autistic Society may use artificial intelligence (AI) to assist our recruitment team with reviewing applications for this role. All application decisions are made by people and are not determined automatically by AI.
Service Manager in Neath employer: Autism
The National Autistic Society is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of both employees and the individuals they serve. Located in Cardiff, this role provides meaningful opportunities for personal growth and development while making a real difference in the lives of autistic adults. With flexible part-time hours and a commitment to professional training, you will be empowered to thrive in your career while contributing to a vital cause.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Neath
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Autism.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Autism.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Autism.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Autism. Apply directly through us to stand out!
We think you need these skills to ace Service Manager in Neath
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Autism. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Service Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Autism
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Autism. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
