At a Glance
- Tasks: Manage support tickets and troubleshoot tech issues for a seamless user experience.
- Company: Join Authentix IT, a dynamic team focused on delivering top-notch support.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for skill development.
- Other info: Great chance to grow your career in a supportive and innovative workplace.
- Why this job: Be the go-to tech hero and make a difference in a collaborative environment.
- Qualifications: Familiarity with Windows 10/11 and strong problem-solving skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Authentix IT is seeking an IT Support Specialist to own and manage all support tickets and deliver a world-class experience to Authentix personnel.
The role reports to the Director of IT and collaborates with Senior Support Staff and colleagues across departments.
The position involves troubleshooting Windows 10/11, Office applications, printers, and drivers, plus installing hardware, OS images, and software.
Ongoing documentation and asset inventory updates are expected.
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IT Support Specialist - Help Desk & Tech Troubleshooter in Consett employer: Authentix
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