At a Glance
- Tasks: Provide on-site technical support for EV chargers, including installation and maintenance.
- Company: Join Autel, a leader in innovative EV charging solutions.
- Benefits: Competitive salary, travel opportunities, and a chance to work with cutting-edge technology.
- Other info: Dynamic role with opportunities for growth and development across the UK and Ireland.
- Why this job: Be part of the green revolution and help shape the future of electric vehicles.
- Qualifications: Fully qualified electrician with experience in EV charging systems.
The predicted salary is between 40000 - 45000 £ per year.
Autel UK is seeking a proactive and customer-focused EV Charger On-Site Maintenance Engineer to provide field-based technical support for Autel EV charging products across the UK and Ireland. The role will cover installation support, commissioning, preventive maintenance, fault diagnosis, and timely issue resolution to ensure safe, reliable charger operation and excellent customer experience.
Key Responsibilities
- Provide on-site technical support for Autel EV charging products, including installation guidance, commissioning, maintenance, troubleshooting, and after-sales service.
- Carry out routine inspections, preventive maintenance, fault diagnosis, and corrective repairs for AC/DC EV chargers and related low-voltage electrical systems.
- Respond to customer technical issues and service requests, ensuring timely resolution and clear communication.
- Support project delivery, including site assessments, system testing, commissioning, technical acceptance, and handover.
- Collaborate with internal R&D, product, and technical teams to report field issues and support product improvements.
- Prepare service reports, maintenance records, troubleshooting documents, and technical case summaries.
- Deliver technical training and operational guidance to customers, partners, and internal teams when required.
- Ensure all work complies with UK and Ireland electrical regulations, health and safety requirements, and company procedures.
Required Qualifications and Experience
- Fully qualified electrician with recognised UK or Ireland electrical qualifications and proven experience in commercial or industrial electrical environments.
- Experience in EV charging infrastructure, electrical maintenance, new energy, field service, or a related technical environment.
- Strong understanding of EV charging systems, electrical distribution, low-voltage electrical equipment, and field maintenance processes.
- Familiarity with UK and Ireland electrical standards, safe working practices, and health and safety requirements.
- Level 3 electrical installation or maintenance qualification, such as City & Guilds 2365/2330, EAL Level 3, NVQ Level 3, or equivalent.
- Current BS 7671 Wiring Regulations qualification, commonly known as the 18th Edition.
- Inspection and testing qualification, such as City & Guilds 2391, 2394/2395, or EAL equivalent.
- Electrical safe isolation training and practical competence in lock-out/tag-out procedures, risk assessments, method statements, and permit-to-work processes.
- EV charging installation qualification, such as City & Guilds 2919/2921, EAL EV charging qualification, or equivalent, is highly desirable.
- Full UK driving licence and willingness to travel frequently across the UK and Ireland.
- Fluent English communication skills; additional European languages are advantageous.
Preferred Qualifications
- Experience working with AC chargers, DC fast chargers, and/or energy storage systems.
- Knowledge of smart charging, load management, renewable energy integration, and grid-interactive charging solutions.
- Experience supporting partners, installers, charge point operators, or fleet customers.
Key Competencies
- Field service excellence and customer orientation.
- Strong electrical safety awareness and disciplined working practices.
- Technical troubleshooting and root cause analysis.
- Clear reporting, documentation, and stakeholder communication.
- Ownership, accountability, and continuous improvement mindset.
Location: Watford, United Kingdom, with travel across the UK & Ireland
Start Date: Negotiable
Working Hours: Full-time
Contact: Apply directly on LinkedIn or send your resume to Apply now and join Autel to create a smarter future together!
EV Charging Maintenance & Service Engineer in Watford employer: AUTEL Energy - Europe
Autel UK is an exceptional employer that prioritises employee growth and development within the rapidly evolving EV charging sector. With a strong commitment to innovation and customer satisfaction, employees benefit from a collaborative work culture that encourages continuous learning and technical excellence. Located in Watford, the company offers a dynamic environment where team members can thrive while contributing to sustainable energy solutions across the UK and Ireland.
