At a Glance
- Tasks: Provide on-site technical support for EV chargers, including installation and maintenance.
- Company: Join Autel, a leader in innovative EV charging solutions.
- Benefits: Competitive salary, travel opportunities, and a chance to work with cutting-edge technology.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real impact in the growing EV industry while enhancing customer experiences.
- Qualifications: Fully qualified electrician with experience in EV charging infrastructure.
The predicted salary is between 35000 - 45000 £ per year.
Autel UK is seeking a proactive and customer-focused EV Charger On-Site Maintenance Engineer to provide field-based technical support for Autel EV charging products across the UK and Ireland. The role will cover installation support, commissioning, preventive maintenance, fault diagnosis, and timely issue resolution to ensure safe, reliable charger operation and excellent customer experience.
Key Responsibilities
- Provide on-site technical support for Autel EV charging products, including installation guidance, commissioning, maintenance, troubleshooting, and after-sales service.
- Carry out routine inspections, preventive maintenance, fault diagnosis, and corrective repairs for AC/DC EV chargers and related low-voltage electrical systems.
- Respond to customer technical issues and service requests, ensuring timely resolution and clear communication.
- Support project delivery, including site assessments, system testing, commissioning, technical acceptance, and handover.
- Collaborate with internal R&D, product, and technical teams to report field issues and support product improvements.
- Prepare service reports, maintenance records, troubleshooting documents, and technical case summaries.
- Deliver technical training and operational guidance to customers, partners, and internal teams when required.
- Ensure all work complies with UK and Ireland electrical regulations, health and safety requirements, and company procedures.
Required Qualifications and Experience
- Fully qualified electrician with recognised UK or Ireland electrical qualifications and proven experience in commercial or industrial electrical environments.
- Minimum of 3 years’ experience in EV charging infrastructure, electrical maintenance, new energy, field service, or a related technical environment.
- Strong understanding of EV charging systems, electrical distribution, low-voltage electrical equipment, and field maintenance processes.
- Familiarity with UK and Ireland electrical standards, safe working practices, and health and safety requirements.
Electrical Certifications and Compliance Requirements
- Level 3 electrical installation or maintenance qualification, such as City & Guilds 2365/2330, EAL Level 3, NVQ Level 3, or equivalent.
- NVQ Level 3 in Electrotechnical Services, Electrical Installation, Electrical Maintenance, or equivalent apprenticeship-backed qualification.
- AM2, AM2S, or equivalent end-point assessment.
- Current BS 7671 Wiring Regulations qualification, commonly known as the 18th Edition.
- Inspection and testing qualification, such as City & Guilds 2391, 2394/2395, or EAL equivalent.
- ECS/JIB Gold Card or equivalent recognised electrician competence card.
- Electrical safe isolation training and practical competence in lock-out/tag-out procedures, risk assessments, method statements, and permit-to-work processes.
- EV charging installation qualification, such as City & Guilds 2919/2921, EAL EV charging qualification, or equivalent, is highly desirable.
- Full UK driving licence and willingness to travel frequently across the UK and Ireland.
- Fluent English communication skills; additional European languages are advantageous.
Preferred Qualifications
- Experience with OCPP, charging management platforms, network communication protocols, and remote monitoring tools.
- Experience working with AC chargers, DC fast chargers, and/or energy storage systems.
- Knowledge of smart charging, load management, renewable energy integration, and grid-interactive charging solutions.
- Experience supporting partners, installers, charge point operators, or fleet customers.
Key Competencies
- Field service excellence and customer orientation.
- Strong electrical safety awareness and disciplined working practices.
- Technical troubleshooting and root cause analysis.
- Clear reporting, documentation, and stakeholder communication.
- Ownership, accountability, and continuous improvement mindset.
Location: Watford, United Kingdom, with travel across the UK & Ireland
Start Date: As soon as possible
Working Hours: Full-time
Apply now and join Autel to create a smarter future together!
EV Charger On-Site Maintenance Engineer in Watford employer: AUTEL Energy - Europe
Autel UK is an exceptional employer that prioritises employee growth and development within the rapidly evolving EV charging sector. With a strong commitment to innovation and customer satisfaction, employees benefit from a collaborative work culture, comprehensive training opportunities, and the chance to make a meaningful impact in the green energy landscape. Located in Watford, with travel across the UK and Ireland, this role offers a dynamic environment where your expertise will be valued and your contributions recognised.
StudySmarter Expert Advice🤫
We think this is how you could land EV Charger On-Site Maintenance Engineer in Watford
✨Tip Number 1
Network like a pro! Attend industry events, workshops, or even local meet-ups related to EV charging and maintenance. It's a great way to meet potential employers and get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous work in electrical maintenance and EV charging systems. This can really set you apart when chatting with hiring managers.
✨Tip Number 3
Don’t just apply; engage! When you find a job on our website, reach out to the hiring manager or team on LinkedIn. A friendly message can make a big difference and show your enthusiasm.
✨Tip Number 4
Prepare for the interview by brushing up on common technical questions related to EV chargers and electrical safety. Being well-prepared will help you feel more confident and ready to impress!
We think you need these skills to ace EV Charger On-Site Maintenance Engineer in Watford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the EV Charger On-Site Maintenance Engineer role. Highlight your relevant experience, especially in electrical maintenance and EV charging systems. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about EV charging and how your background makes you a great fit for our team. Keep it concise but engaging – we love a good story!
Show Off Your Qualifications:Don’t forget to list all your relevant qualifications and certifications clearly. We’re particularly interested in your electrical installation or maintenance qualifications, so make sure they stand out in your application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at AUTEL Energy - Europe
✨Know Your Stuff
Make sure you brush up on your knowledge of EV charging systems and electrical standards. Familiarise yourself with Autel's products and services, as well as any recent developments in the EV sector. This will show that you're proactive and genuinely interested in the role.
✨Showcase Your Experience
Prepare to discuss your previous experience in field service and electrical maintenance. Be ready to share specific examples of how you've handled technical issues or customer interactions in the past. This will help demonstrate your problem-solving skills and customer orientation.
✨Practice Clear Communication
Since you'll be dealing with customers and internal teams, practice explaining technical concepts in simple terms. This will not only help you during the interview but also show that you can effectively communicate complex information to non-technical stakeholders.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or future projects. This shows that you're engaged and interested in how you can contribute to Autel's mission of delivering reliable EV charging solutions.
