At a Glance
- Tasks: Support customers with innovative EV charging solutions and technical consultations.
- Company: Join Autel, a global leader in automotive technology and energy solutions.
- Benefits: Enjoy competitive pay, professional growth, and a flexible work environment.
- Other info: Work in a dynamic international team with opportunities for career advancement.
- Why this job: Be part of the future of energy and make a real impact in the EV sector.
- Qualifications: Bachelor's degree in a technical field and 3+ years in solution engineering or related roles.
The predicted salary is between 51750 - 63250 £ per year.
Driven by Intelligence. Powered for the Future.
Autel is a global technology innovator in automotive diagnostics, intelligent mobility, and energy solutions.
Autel Energy provides AC and DC charging products and integrated solutions for a wide range of commercial, fleet, residential, and public charging scenarios.
As our European energy business continues to grow, we are looking for a customer-focused Solution Engineer to help translate complex technical requirements into reliable and commercially relevant charging solutions.
Role Purpose
The Solution Engineer provides pre-sales technical support and solution consulting for customers, partners, and internal commercial teams.
The role is responsible for understanding customer requirements, designing suitable EV charging solutions, presenting technical concepts, and coordinating with Product Management and R&D to validate solution feasibility.
The Solution Engineer supports opportunities from early technical discovery through solution validation and project handover, while helping improve products, tools, and working processes through structured market and customer feedback.
Key Responsibilities
- 1. Pre-sales Technical Support\
- Provide technical consultation and pre-sales support to customers, distributors, service partners, and internal sales teams.
- Lead technical discovery discussions to understand customer use cases, site conditions, operational requirements, and integration needs.
- Respond to technical questions, requests for information, and solution-related sections of tenders or customer proposals.
- Support product demonstrations, technical workshops, customer meetings, and industry events.
- 2. Solution Design and Presentation
- Design and recommend suitable AC and DC charging solutions based on customer requirements and applicable charging scenarios.
- Prepare and present solution concepts, system architecture, product configuration, and technical value propositions.
- Support solution sizing, product selection, interface definition, and basic integration planning.
- Ensure proposed solutions are technically feasible, clearly documented, and aligned with current product capabilities.
- 3. Technical Coordination and Project Support
- Coordinate with Product Management, R&D, Technical Support, Service, and Project Delivery teams to validate customer solutions.
- Provide technical coordination during solution validation, pilot activities, and project implementation handover.
- Identify technical dependencies, risks, and gaps, and support the definition of mitigation actions.
- Maintain clear technical communication with customers and internal stakeholders until open solution topics are resolved.
- 4. Customer and Partner Enablement
- Build trusted technical relationships with customers, channel partners, installers, and service providers.
- Deliver product and solution training for customers and partners where required.
- Support certifications, workshops, proof-of-concept activities, and other solution-related internal initiatives.
- Promote consistent technical positioning and effective use of Autel products and solution capabilities.
- 5. Product Feedback and Continuous Improvement
- Collect and structure customer, partner, and market feedback for Product Management and R&D.
- Support product improvements by identifying recurring technical needs, integration gaps, and usability issues.
- Contribute to the development of reusable solution documentation, technical presentations, FAQs, and best-practice materials.
- Recommend improvements to internal pre-sales and solution engineering processes.
- 6. Key Success Measures
- Quality, accuracy, and responsiveness of pre-sales technical support.
- Conversion of customer requirements into feasible and competitive solution designs.
- Effectiveness of technical presentations, workshops, and solution validation activities.
- Timely resolution of technical questions, risks, and cross-functional dependencies.
- Customer and partner satisfaction with technical engagement.
- Quality of product feedback, documentation, and internal knowledge sharing.
- Candidate Profile
Education and Experience
- Bachelor's degree in Electrical Engineering, Automation, Mechatronics, Electronics, Energy Systems, or a related technical discipline.
Required 3+ years of relevant experience of experience in solution engineering, pre-sales engineering, technical consulting, application engineering, or another customer-facing technical role.
- Experience in EV charging, energy, electrical infrastructure, automotive, mobility, renewable energy, or a related industry is preferred.
- Experience working with international customers, partners, or cross-functional technical teams is an advantage.
- Technical Knowledge
- Good understanding of EV charging systems, including common AC and DC charging scenarios.
- Familiarity with OCPP and charging infrastructure communication or integration concepts.
- Ability to understand electrical and system-level requirements and translate them into practical customer solutions.
- Ability to read and explain technical documentation, specifications, system diagrams, and product configuration information.
- Knowledge of local electrical standards, grid requirements, or charging regulations is an advantage.
- Core Competencies
- Strong customer-facing communication, presentation, and technical consulting skills.
- Structured problem-solving and the ability to manage several technical priorities in parallel.
- Proactive, reliable, and detail-oriented working style with strong ownership.
- Ability to collaborate effectively across Sales, Product, R&D, Service, and Project Delivery teams.
- Confidence working with stakeholders at different levels in an international environment.
- Commercial awareness and the ability to balance customer needs with technical feasibility and product capability.
- Languages and Travel
- Fluent English is required.
- Italian is/are required or strongly preferred.
- Additional European languages are an advantage.
- Mandarin is preferred.
- Role Scope and Boundaries
- This is primarily a pre-sales and solution engineering role; it does not carry direct sales quota ownership unless explicitly stated.
- The role supports technical solution definition and project handover but is not the sole owner of end-to-end project delivery.
What We Offer
- An opportunity to contribute to the growth of EV charging and smart energy solutions in Europe.
- An international working environment with close collaboration across commercial and technical teams.
- High autonomy, direct access to decision-makers, and strong opportunities for professional development.
- Working hours: Full-time
Location: Multiple locations across Europe, including the Netherlands, France, Germany, Italy, the UK, and the Nordic region.
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Solution Engineer employer: AUTEL Energy - Europe
Autel Energy Europe is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the rapidly evolving EV charging sector. With a strong commitment to employee growth, you will have access to continuous learning opportunities and the chance to work alongside industry experts across various European locations, making a meaningful impact in sustainable energy solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Solution Engineer
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Solution Engineer role you’re after at AUTEL Energy - Europe.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at AUTEL Energy - Europe a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at AUTEL Energy - Europe.
✨Apply Through Company Websites
When you spot a role like Solution Engineer at AUTEL Energy - Europe, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Solution Engineer
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Solution Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at AUTEL Energy - Europe a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to AUTEL Energy - Europe specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at AUTEL Energy - Europe
✨Brush Up on Core Engineering Principles
Before heading into the interview with AUTEL Energy - Europe, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like AUTEL Energy - Europe want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
