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- Tasks: Join us as an IT Support Tech, providing essential pre-sales and after-sales technical support.
- Company: Autel Energy is a leading provider of EV charging solutions in Europe, dedicated to innovation and sustainability.
- Benefits: Enjoy a competitive salary, excellent career development, and opportunities to learn from industry experts.
- Why this job: Be part of a dynamic team focused on sustainable development and cutting-edge technology in the EV sector.
- Qualifications: Bachelor's degree in relevant fields with at least 1 year of experience; fluency in English required.
- Other info: Candidates with experience in the new energy industry are preferred; Mandarin is a plus.
The predicted salary is between 28800 - 42000 £ per year.
Autel Energy business is booming in Europe. About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world\’s leading suppliers of automotive intelligent diagnostics, testing, and TPMS products and services. Autel Energy was launched in 2021, dedicated to providing a full range of AC/DC charging station products and solutions for various scenarios. After three years of rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. Over 120 employees actively engaged in researching and developing electric vehicle charging solutions, aiming to explore sustainable development for people, vehicles, technology, and new energy. ~7 subsidiary companies located in the United Kingdom, France, Germany, the Netherlands, Italy, Spain, and Sweden, providing local services and support. 4 local training centers dedicated to providing professional product technical training for our customers. ~2 local cooperative warehousing centers to ensure stable product supply. ~2 local research and development centers committed to continuous product innovation, providing customers with smarter, more efficient charging solutions, and exploring new opportunities in intelligent driving and new energy. Our team not only focuses on technological innovation but also actively participates in social responsibility projects, aiming to reduce environmental impact and promote sustainable development. Highly competitive salary and benefits package Excellent career development opportunities Opportunities to collaborate and learn from top talents in the industry Candidates with relevant work experience are preferred Collaborate with outstanding talents from around the world Responsible for pre-sales / after-sales technical support work, including but not limited to technical support for customers in the development of sales opportunities, technical support of the project delivery process and commissioning, as well as after-sales technical support after delivery. Responsible for creating and delivering technical documentation and training materials. Bachelor degree or above, 1 year or above related work experience, electric power, communication, electronics, measurement and control technology and instrumentation, automotive service engineering, automotive engineering and other science and technology majors; charging pile, new energy industry work experience is preferred; Fluent in English, Mandarin is a plus. As soon as possible Full-time Autel Intelligence 成立于2004年，在全球共有超过2000名员工，专业从事汽车智能诊断、检测分析系统和汽车电子元件的研发、生产、销售和服务，是世界领先的汽车智能诊断、检测和TPMS产品和服务的供应商之一。2020年2月，Autel在上交所STAR市场上市（股票代码：688208）。
IT Support Tech employer: AUTEL Energy - Europe
Contact Detail:
AUTEL Energy - Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Tech
✨Tip Number 1
Familiarize yourself with Autel Energy's products and services, especially their AC/DC charging stations. Understanding the technical specifications and features will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Highlight any relevant experience you have in electric power, communication, or automotive engineering. Be prepared to discuss specific projects or challenges you've faced in these areas, as this will demonstrate your expertise.
✨Tip Number 3
Since the role involves creating technical documentation and training materials, consider preparing a sample document or presentation that showcases your ability to communicate complex information clearly and effectively.
✨Tip Number 4
If you speak Mandarin, make sure to mention it during your application process. This could set you apart from other candidates and show your potential to support a diverse customer base.
We think you need these skills to ace IT Support Tech
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the IT Support Tech position at Autel Energy. Understand the key responsibilities and required qualifications, especially focusing on technical support and documentation skills.
Highlight Relevant Experience: When writing your CV and cover letter, emphasize any relevant work experience you have in electric power, communication, or automotive engineering. Mention specific projects or tasks that align with the responsibilities outlined in the job description.
Showcase Technical Skills: Detail your technical skills related to EV charging solutions, customer support, and documentation creation. If you have experience with training materials or technical documentation, be sure to include that as well.
Tailor Your Application: Customize your application materials to reflect the values and mission of Autel Energy. Highlight your commitment to sustainable development and social responsibility, as these are important aspects of the company culture.
How to prepare for a job interview at AUTEL Energy - Europe
✨Understand the Company and Its Products
Before your interview, take some time to research Autel Energy and its range of products, especially in the EV charging sector. Familiarize yourself with their AC/DC charging stations and how they contribute to sustainable development. This knowledge will help you demonstrate your genuine interest in the company.
✨Highlight Relevant Experience
Make sure to discuss any previous experience you have in technical support, especially related to electric power or automotive engineering. Be prepared to provide specific examples of how you've successfully supported customers or contributed to project delivery in the past.
✨Prepare Technical Documentation Samples
Since the role involves creating and delivering technical documentation and training materials, consider bringing samples of your previous work. This could include user manuals, training guides, or any other relevant documents that showcase your ability to communicate complex information clearly.
✨Showcase Your Language Skills
Fluency in English is essential for this position, and knowledge of Mandarin is a plus. Be ready to discuss your language skills during the interview, and if possible, demonstrate your proficiency by answering questions in both languages.
