AUTEL Energy - Europe is seeking a Customer-focused Solution Engineer to deliver first-line technical support for Autel EV charging products and related software. You will perform initial triage, guide customers through standard troubleshooting, and document all actions for efficient resolutions.
You will also support commissioning activities, assist installers, and escalate unresolved issues with clear diagnostics to ensure a consistent, high-quality customer experience across Europe.
EV Charging Tech Support Engineer — First-Line (EU) employer: AUTEL Energy - Europe
Autel Energy Europe is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the rapidly evolving EV charging sector. With a strong commitment to employee growth, you will have access to continuous learning opportunities and the chance to work alongside industry experts across various European locations, making a meaningful impact in sustainable energy solutions.
