At a Glance
- Tasks: Provide on-site technical support for EV chargers, including installation and maintenance.
- Company: Join Autel UK, a leader in innovative EV charging solutions.
- Benefits: Competitive salary, travel opportunities, and a focus on professional growth.
- Other info: Dynamic role with opportunities for travel and collaboration across the UK.
- Why this job: Be part of the green revolution and help shape the future of electric mobility.
- Qualifications: Experience with AC/DC chargers and strong troubleshooting skills required.
The predicted salary is between 44567 - 50000 Β£ per year.
Autel UK is seeking a proactive and customer-focused EV Charger On-Site Maintenance Engineer to provide field-based technical support for Autel EV charging products across the UK and Ireland. The role will cover installation support, commissioning, preventive maintenance, fault diagnosis, and timely issue resolution to ensure safe, reliable charger operation and excellent customer experience.
Key Responsibilities
- Provide on-site technical support for Autel EV charging products, including installation guidance, commissioning, maintenance, troubleshooting, and after-sales service.
- Carry out routine inspections, preventive maintenance, fault diagnosis, and corrective repairs for AC/DC EV chargers and related low-voltage electrical systems.
- Respond to customer technical issues and service requests, ensuring timely resolution and clear communication.
- Support project delivery, including site assessments, system testing, commissioning, technical acceptance, and handover.
Preferred Qualifications
- Experience working with AC chargers, DC fast chargers, and/or energy storage systems.
- Knowledge of smart charging, load management, renewable energy integration, and grid-interactive charging solutions.
- Experience supporting partners, installers, charge point operators, or fleet customers.
Key Competencies
- Field service excellence and customer orientation.
- Strong electrical safety awareness and disciplined working practices.
- Technical troubleshooting and root cause analysis.
- Clear reporting, documentation, and stakeholder communication.
- Ownership, accountability, and continuous improvement mindset.
Autel is committed to delivering reliable and innovative EV charging solutions while maintaining high standards of safety, service quality, and customer satisfaction.
Location: Watford, United Kingdom, with travel across the UK.
EV Charging Maintenance & Service Engineer employer: AUTEL Energy - Europe
Autel UK is an exceptional employer that prioritises employee growth and development within the rapidly evolving EV charging sector. With a strong commitment to innovation and customer satisfaction, employees benefit from a collaborative work culture that encourages technical training and hands-on experience in a supportive environment. Located in Watford, the company offers a dynamic workplace with opportunities for travel across the UK and Ireland, making it an exciting place for those passionate about sustainable technology and electrical engineering.