Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead global operational change initiatives for a top pension fund across UK and US.
- Company: Join AustralianSuper, one of the world's largest and most innovative pension funds.
- Benefits: Enjoy flexible hybrid working, professional development, and a collaborative culture.
- Why this job: Make a real impact on operational transformation that supports millions of members worldwide.
- Qualifications: Experience in investment operations and strong relationship-building skills required.
- Other info: Opportunity for career growth in a dynamic, inclusive environment.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Location: London, King’s Cross (Hybrid)
Employment Type: Full-Time, Permanent
Drive global operational transformation for one of the world’s leading pension funds. Lead impactful change initiatives across UK and US Investment Operations. Flexible hybrid working to empower your wellbeing and performance.
About Us
At AustralianSuper, our purpose is simple: to help members achieve their best financial position in retirement. With more than £200bn in assets under management, we are one of the world’s largest and most forward‑thinking pension funds. Our London office plays a critical role in elevating our global capabilities, and we are now seeking a Manager, Operations Change (International) to join our UK Portfolio Operations team. The Operations Change team shapes, delivers, and maintains the operational solutions that support our global Investments and Finance & Operations functions. This role is instrumental in developing and implementing operational capability across our international offices, ensuring systems, processes, and governance keep pace with our evolving global investment strategy. As we continue expanding our international footprint, this position offers the opportunity to lead meaningful change initiatives that enhance scale, efficiency, and operational excellence across regions.
The Opportunity
This is a unique opportunity to take ownership of high‑impact operational change programs spanning London, New York, and our global Operations network. You’ll partner closely with colleagues across Operations, Investments, Risk & Compliance, Technology, and external providers to deliver robust, scalable operational solutions.
In this role, you will:
- Coordinate and deliver global Operations change initiatives aligned to strategic priorities.
- Manage UK Operations change programs, identifying risks and implementing corrective actions to ensure delivery against scope, cost, and quality expectations.
- Act as the link between regional Operations teams and global change programs, ensuring effective engagement, governance, and alignment.
- Conduct business analysis, process mapping, testing, and implementation activities to support deployment of new capabilities.
- Ensure new operational technology and data solutions are fit for purpose and aligned to enterprise architecture standards.
- Engage with internal and external stakeholders, vendors, and service providers to shape and transform operational services.
- Provide subject matter expertise into major global projects and represent Operations in key working groups.
- Contribute to broader operational initiatives as directed by the Principal, Portfolio Operations International.
What You’ll Bring
You are an experienced operations and change professional who thrives in complex environments, brings structure to ambiguity, and builds strong relationships across teams and regions. You’ll bring:
- Extensive experience in Investment / Fund Management Operations (Middle Office, Fund Accounting, Treasury Operations, Fund Administration, Custody, etc.).
- Deep understanding of data flows across asset owners, fund managers, custodians, administrators, and registries.
- Strong knowledge of the pension industry and its regulatory environment.
- Proven ability to liaise and collaborate with broad stakeholder groups at all levels.
- Confidence to communicate, challenge assumptions, and influence outcomes.
- Strong experience delivering change or project outcomes within Investment Operations.
- Experience across Project Management, Business Analysis, and Change Management.
- Excellent written, verbal, and presentation skills.
- Ability to work autonomously and manage ambiguity effectively.
- Relationship‑building and networking skills.
- Strong analytical and problem‑solving capability.
- Experience managing third‑party service provider relationships.
- Familiarity with investment platforms such as Aladdin, eFront, CRTS, Calypso, SimCorp Dimension, Bloomberg AIM, FX All, FX Connect, or similar.
You won’t need to meet every requirement from day one — what matters most is your ability to grow into the role and close capability gaps over time.
Qualifications
Tertiary qualification in investments, business, finance, or a related field (essential). Additional qualifications in superannuation, investments, or finance (desired).
Why Join Us?
At AustralianSuper, we are committed to fostering an inclusive and high‑performing environment where diverse perspectives are valued. You’ll enjoy:
- A flexible hybrid work model to support wellbeing and life balance.
- Professional development opportunities across a growing global organisation.
- The chance to drive meaningful operational transformation that supports millions of members worldwide.
- A collaborative culture where purpose and progress go hand‑in‑hand.
At AustralianSuper, we strive for an inclusive recruitment process. If you require adjustments at any stage, please let us know. Shape the future. Lead with purpose. Grow with AustralianSuper. Progress, powered by purpose.
Manager, Operations Change in London employer: AustralianSuper
Contact Detail:
AustralianSuper Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Operations Change in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at AustralianSuper or similar firms. A friendly chat can open doors and give you insights that might just set you apart from the competition.
✨Tip Number 2
Prepare for interviews by researching the company’s recent projects and initiatives. Show us that you’re not just interested in the role but also in how you can contribute to their ongoing operational transformation efforts.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Manager, Operations Change. Highlight your skills in managing change and building relationships across teams – we want to see your passion for driving impactful change.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it shows us you’re serious about joining our team at AustralianSuper.
We think you need these skills to ace Manager, Operations Change in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in operations and change management. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've driven change or improved processes in previous roles. We love seeing quantifiable results that demonstrate your impact!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your application is easy to read. This will help us see your communication skills right away.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands and shows your enthusiasm for joining our team at AustralianSuper!
How to prepare for a job interview at AustralianSuper
✨Know Your Stuff
Make sure you have a solid understanding of the pension industry and investment operations. Brush up on key concepts like fund management, middle office functions, and regulatory environments. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Change Management Skills
Prepare specific examples of past change initiatives you've led or contributed to. Be ready to discuss how you identified risks, implemented solutions, and ensured successful delivery. This will highlight your ability to manage complex projects effectively.
✨Engage with Stakeholders
Think about how you've built relationships with various stakeholders in previous roles. Be prepared to share examples of how you’ve collaborated with teams across different regions and functions. This will show your ability to communicate and influence outcomes.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's operational strategies and future initiatives. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your career goals and values.
