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- Tasks: Support donors through the donation process and create a welcoming experience.
- Company: Join the Australian Red Cross Lifeblood, making a real difference in people's lives.
- Benefits: Enjoy competitive pay, generous leave, salary packaging, and 24/7 support.
- Why this job: Be part of a life-changing mission while gaining valuable skills and experience.
- Qualifications: No prior experience needed; just bring your passion for customer service.
- Other info: Flexible shifts, supportive team culture, and excellent career growth opportunities.
The predicted salary is between 33 - 33 ÂŁ per hour.
Company: Australian Red Cross Lifeblood
Permanent Part-Time opportunity - 50.00 hours per fortnight (negotiable)
Varied shifts across a rotating roster - Monday to Sunday
Located at Cheltenham Donor Centre, Victoria
Salary starting from $33.12 per hour + Penalties + Super + Salary Packaging and more
Discover life-giving possibilities. Lifeblood is more than just a job or a career; it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: life giving donations, for life changing outcomes. Together, we want to help you build a fulfilling career with Lifeblood.
About the role:
Step into a rewarding role as a Nursing Assistant where you will bring excellent customer‑facing skills and a genuine passion to deliver an exceptional service to our donors. You will play a key role in supporting our donors through their donation process. Full training is provided so, along with the above, all you need is the curiosity and motivation to learn the process of collecting blood and biological product.
- Greet and interview potential donors to understand their eligibility and suitability to donate
- Create a donor experience they’ll love and want to come back
- Complete routine blood pressure and haemoglobin tests
- Set up machines and collections equipment
- Insert and remove needles safely to collect whole blood, plasma, and platelets
- Monitor donors post‑donation and assist them with rebooking their next donation
- Work collaboratively to achieve collection targets
No previous blood collection experience is required. Our paid training program blends hands‑on practice with online learning to set you up for success. What’s essential is your passion for delivering an exceptional donor experience, supported by proven customer‑facing experience that you can draw on in every interaction.
Your skills in action will include:
- Apply your customer‑facing experience to create positive, welcoming interactions
- Be comfortable with needles and blood/biological materials
- Occasionally lift between 9‑22.7kgs
- Support and foster a fantastic team culture
- Frequently stand, walk and bend to set up and pack down machines and blood products
- Be flexible to work varied shifts on a fortnightly rotating roster from Monday to Sunday, including weekends and afternoon shifts
Benefits and Wellbeing:
We place our employee's well‑being at the forefront and express gratitude and care for one another. As an Australian Workplace Equality Index recognised employer and one of Australia’s menopause‑friendly organisations, we celebrate diversity and support all our people. In addition to being a part of an organisation that is the heartbeat of the nation, you will have access to the following:
- Minimum 5 weeks annual leave (up to 6 weeks)
- Access to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment
- 14 weeks paid parental leave – no waiting period for either parent
- Our dedicated employee assistance program – Sonder that you can access 24/7 from an app on your phone
- Plus, many more!
Is Lifeblood your reason? Apply NOW! We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant. You’ll hear from us with an outcome after your application has been reviewed and assessed.
For further details on this position, or if you require adjustments during any stage of the recruitment process, we encourage you to reach out to Jennifer Hall via viajehall@redcrossblood.org.au.
Please note: applications sent directly to this email address cannot be accepted. This vacancy is being managed directly by Lifeblood’s Talent Acquisition team. We won’t accept candidates from external recruitment agencies on this occasion.
Nursing Assistant in Cheltenham employer: Australian Red Cross Lifeblood
Contact Detail:
Australian Red Cross Lifeblood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nursing Assistant in Cheltenham
✨Tip Number 1
Get to know the company! Research the Australian Red Cross Lifeblood and understand their mission. When you show genuine interest in their purpose, it’ll shine through in your conversations.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating a positive donor experience, think of examples from your past where you’ve gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Be ready for hands-on training! Lifeblood offers a fantastic training program, so come with an open mind and a willingness to learn. Show us that you’re excited about mastering the skills needed for blood collection.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need about the role and the application process there.
We think you need these skills to ace Nursing Assistant in Cheltenham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see that you genuinely care about delivering an exceptional donor experience, so share any relevant experiences that highlight this.
Tailor Your Application: Make sure to customise your application to fit the Nursing Assistant role. Use keywords from the job description and relate your customer-facing skills to the responsibilities mentioned. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Australian Red Cross Lifeblood
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Nursing Assistant at Lifeblood. Familiarise yourself with the donation process and think about how your customer-facing experience can enhance the donor experience.
✨Show Your Passion
Lifeblood is all about life-giving donations, so express your genuine passion for helping others. Share any relevant experiences where you've made a positive impact on someone's day, especially in customer service roles.
✨Prepare for Practical Questions
Expect questions that assess your comfort level with medical procedures, like handling needles or blood. Be honest about your experience but emphasise your willingness to learn and adapt during the training provided.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the team culture and the training process. For example, inquire about how they support new staff during their training or how they celebrate team achievements.