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- Tasks: Lead and inspire teams to deliver high-quality service and improve operational efficiency.
- Company: Join Australia Post, a company committed to community and environmental impact.
- Benefits: Enjoy discounts on your favourite brands and strong career development opportunities.
- Why this job: Be part of a diverse team that values your authentic self and fosters inclusivity.
- Qualifications: Experience in facility operations and strong people management skills required.
- Other info: Collaborative environment with a focus on continuous improvement and excellence.
The predicted salary is between 36000 - 60000 £ per year.
Help us deliver a better tomorrow. Australia Post is delivering for all Australians. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.
We have an outstanding vacancy for a Supervisor (2:30am shift Mon-Fri, based at our StarTrack Wingfield facility) who will provide clear direction, accountability and collaboration across facility processing teams in alignment with business objectives.
You’ll also:
- Be the topic matter expert in relevant area of responsibility to ensure operational and customer needs are aligned with delivery of high service quality.
- Manage internal and external stakeholder relationships, including managing customer relationships in collaboration with commercial and customer service teams, as required.
- Develop reports that provide statistical data and conduct trend analysis to assist in developing proactive and targeted improvement activities and programs within the local facility space.
- Develop service improvement plans to address processing control issues and engage key stakeholders to implement improvement plans.
- In collaboration with the Facility Manager, develop and align performance targets across safety, service and efficiency.
About you:
We’re looking for candidates that are motivated to deliver continual efficiency improvement in the pursuit of excellence. You’ll also need:
- Detailed understanding of depot facility operations including optimisation and process improvement.
- Developed people management skills to support change.
- Sound operational decision making.
- Drive in customer service focus.
How we’ll deliver for you:
- Collaborative team environment.
- Strong ongoing career development and mentorship.
- Be part of a culture where everybody feels they belong, are valued and can bring their authentic self to work every day.
- You’ll also have access to ‘Post Perks’ - a benefits platform where you’ll have access to 100s of discounts and offers on heaps of your favourite brands for groceries, fashion, tech, travel and everything in between.
We’re delivering together. At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.
Supervisor in London employer: Australia Post
Contact Detail:
Australia Post Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Australia Post on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing the company inside out. Familiarise yourself with their values and recent news. This shows you're genuinely interested and helps you connect your skills to their mission.
✨Tip Number 3
Practice common interview questions, but also be ready for situational ones. Think about how you've handled challenges in the past, especially in team settings, as collaboration is key for a Supervisor role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Supervisor in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Supervisor role. We want to see how you can contribute to our mission of delivering for all Australians!
Showcase Your People Skills: Since this role involves managing teams and stakeholders, don’t forget to emphasise your people management skills. Share examples of how you've successfully led teams or improved customer relationships in the past.
Be Data-Driven: As a Supervisor, you'll need to develop reports and conduct trend analysis. Include any relevant experience you have with data analysis or process improvement to show us you're ready to tackle operational challenges head-on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Australia Post
✨Know Your Stuff
Make sure you have a solid understanding of depot facility operations and process improvement. Brush up on relevant statistics and trends in the industry, as this will help you demonstrate your expertise during the interview.
✨Showcase Your People Skills
As a Supervisor, you'll need to manage teams effectively. Prepare examples of how you've successfully led teams or managed change in the past. Highlight your ability to foster collaboration and maintain strong relationships with both internal and external stakeholders.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations related to operational decision-making or customer service. Think through potential scenarios beforehand and prepare your responses to show your problem-solving skills and customer focus.
✨Align with Their Values
Australia Post values inclusivity and community. Be prepared to discuss how your personal values align with theirs. Share experiences that reflect your commitment to diversity and teamwork, which will resonate well with their culture.
