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- Tasks: Welcome visitors and manage front-of-house operations in a modern office.
- Company: Join a world-leading insurance company in the heart of London.
- Benefits: Competitive salary, professional development, and a vibrant work environment.
- Other info: Dynamic role with opportunities to support events and sustainability initiatives.
- Why this job: Be the face of the company and create memorable experiences for guests.
- Qualifications: Strong customer service skills and a friendly, professional attitude.
The predicted salary is between 30000 - 40000 £ per year.
An exciting permanent opportunity to join a world-leading insurance company based in EC3V as a Client Host. Acting as the first point of contact, you will deliver exceptional customer service to visitors, staff, and stakeholders within a modern London office. The role involves managing front-of-house enquiries and providing first-line support to ensure a professional and welcoming environment, supporting day-to-day operations for a global organisation.
Client Host Role
- Providing a warm, professional welcome to visitors, managing enquiries, and ensuring a positive guest experience throughout their visit.
- Managing reception operations, including check ins, visitor notifications, meeting room bookings, hospitality support, and maintaining a secure environment.
- Handling incoming calls, emails, and requests, escalating issues appropriately and ensuring timely communication with hosts and internal teams.
- Conducting regular floor walks, maintaining clean and well presented meeting rooms and communal areas, and reporting housekeeping, maintenance, and AV/VC issues.
- Supporting workplace operations through daily opening/closing procedures, stock checks, facilities reporting, and preparation of reception, café, and kitchen areas.
- Delivering administrative support, including inductions for new starters, event coordination, presentation preparation, stationery management, post handling, and courier bookings.
- Assisting with internal events, company socials, and promotional materials using tools such as Canva, while supporting sustainability initiatives and crisis communications.
- Acting as a trained first aider and Fire Marshal when required, maintaining awareness of Health and Safety.
Client Host employer: Australasian Recruitment Company
Contact Detail:
Australasian Recruitment Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Host
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and recent projects can help you tailor your responses and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your customer service skills! As a Client Host, you'll be the face of the company, so role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation with ease.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front-of-house role. Choose professional attire that reflects the company's culture and makes you feel confident.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind for the hiring team.
We think you need these skills to ace Client Host
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and friendliness into your words. Remember, as a Client Host, you'll be the first point of contact, so show us how you can create a welcoming vibe right from the start.
Tailor Your Application: Make sure to tailor your application specifically for the Client Host role. Highlight your customer service experience and any relevant skills that match the job description. We love seeing how your background aligns with what we’re looking for, so don’t hold back on showcasing your strengths!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your experiences and skills. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at Australasian Recruitment Company
✨Know the Company Inside Out
Before your interview, do some homework on the insurance company. Understand their values, mission, and recent news. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Practice Your Customer Service Scenarios
As a Client Host, you'll be the first point of contact for visitors. Prepare for situational questions by thinking about how you would handle various customer service scenarios. Practising these responses can help you feel more confident during the interview.
✨Showcase Your Organisational Skills
The role involves managing multiple tasks like check-ins, meeting room bookings, and hospitality support. Be ready to discuss your organisational strategies and provide examples of how you've successfully managed similar responsibilities in the past.
✨Demonstrate Your Team Spirit
This position requires collaboration with various teams. Highlight your ability to work well with others and share examples of how you've contributed to a positive team environment. This will show that you’re not just a great individual contributor but also a team player.