Account Executive in South West London

VIP ACCOUNT EXECUTIVE
An exciting permanent opportunity to join a company behind award-winning, market-leading events across the UK. As VIP Account Executive, youll manage the full lifecycle of our VIP audience, from outreach to post-event follow-up. Youll support the Retail Advisory Council, VIP speakers and special guests, combining event planning, client relationship management and marketing. Ideal for a proactive professional with at least two years experience in sales, account management, marketing or events.

VIP ACCOUNT EXECUTIVE ROLE:

• Building and managing strong relationships with senior retail VIPs, delivering a personalised, concierge-level experience
• Planning and executing VIP experiences at major events and satellite functions, ensuring brand consistency and quality
• Managing all VIP logistics, including registration, access, catering, transport and hospitality
• Leading year-round VIP engagement through tailored content, campaigns and exclusive opportunities
• Coordinating and supporting the Retail Technology Shows Advisory Council, including meetings and follow-ups
• Handling all logistics and on-site support for VIP speakers, including travel, itineraries and briefing
• Collaborating with marketing to attract high-value retail leaders and create compelling VIP content
• Driving lead generation and conversion campaigns to maximise VIP attendance
• Conducting post-event follow-ups, reporting on engagement metrics and supporting retention strategies
• Representing the brand at industry events and aligning VIP efforts with commercial growth goals

VIP ACCOUNT EXECUTIVE ESSENTIALS:

• Bringing 2+ years experience in event management, client services, account management or customer success, ideally within retail, B2B or tech events
• Communicating confidently and effectively with C-level stakeholders, both verbally and in writing
• Managing multiple priorities with strong organisation, planning and attention to detail
• Delivering exceptional customer service and consistently exceeding expectations
• Supporting commercial outcomes through marketing insight and lead engagement
• Remaining calm, flexible and solutions-focused in fast-paced or changing environments
• Understanding the retail industry and the needs of senior retail leaders (desirable)
• Using CRM systems (e.g. HubSpot), Excel, Office Suite, Canva and social media tools with confidence

VIP ACCOUNT EXECUTIVE BENEFITS:

• Offering a generous holiday entitlement
• Providing a health care scheme
• Supporting with a season ticket loan
• Promoting healthy travel through a cycle to work scheme
• Delivering comprehensive family-friendly and wellbeing benefits

If you feel that you fit the above criteria, then please apply today by submitting your CV to us. Please note that due to the high volume of applications that we receive, only successful applicants will be contacted. For information on how we process personal information, please refer to our website: How We Use Your Personal Information.

At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.