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- Tasks: Lead a dynamic lettings team, ensuring top-notch service for landlords and tenants.
- Company: Join Austin & Wyatt, a trusted name in property sales and rentals across Dorset and Hampshire.
- Benefits: Enjoy uncapped commission, a company car or allowance, and industry-leading training.
- Why this job: This role offers growth opportunities, a supportive environment, and the chance to excel in your career.
- Qualifications: Experience in lettings or estate agency is essential; strong leadership and customer service skills are a must.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for a highly motivated Lettings Manager to complement our fantastic residential lettings team in Ringwood. This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step into your first lettings management role. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career.
What’s in it for you as our Lettings Manager?
- Industry leading training and development
- Full support and training to become ARLA – NFOPP qualified
- Demonstrable career ladder
- Supportive and rewarding environment
- Compete for top achievers awards
- Competitive basic salary with uncapped commission
- Company Car or Car Allowance
Key responsibilities of a Lettings Manager
- Running a profitable and well organised office providing an effective, efficient and professional lettings service to landlords and tenants.
- Leading by example and delegating tasks with the aim to exceed standards of performance and targets set.
- Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career.
Skills and experience required to be a successful Lettings Manager
- Lettings Manager, Branch Manager, Assistant Manager or a Senior Lettings Negotiator, Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress.
- Able to generate new business in a target driven environment.
- Proven experience managing, leading and mentoring a team.
- Outstanding customer care / customer service experience.
- Resilient, positive, organised, numerate and detail oriented.
- Excellent verbal and written communication skills.
- IT literate (MS Office, internet, email systems).
- A Full UK driving licence.
Austin & Wyatt have been successfully selling and renting homes across Dorset, Southampton, the New Forest, Hampshire and the Meon Valley for many years. We are proud of our local reputation for professionalism which is founded upon our preservation of traditional values and our attention to personal service.
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Lettings Manager employer: Austin & Wyatt
Contact Detail:
Austin & Wyatt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Manager
✨Tip Number 1
Network within the property industry, especially in your local area. Attend local property events or join relevant online forums to connect with other professionals. This can help you gain insights into the lettings market and potentially lead to job opportunities.
✨Tip Number 2
Familiarise yourself with the latest trends and regulations in the lettings market. Being knowledgeable about ARLA and NFOPP qualifications will not only boost your confidence but also show potential employers that you're serious about your professional development.
✨Tip Number 3
Demonstrate your leadership skills by volunteering for team projects or initiatives in your current role. Highlighting your ability to motivate and mentor others will make you a more attractive candidate for the Lettings Manager position.
✨Tip Number 4
Prepare for interviews by practising common questions related to team management and customer service. Use specific examples from your past experiences to illustrate how you've successfully led teams and provided excellent service, as these are key aspects of the Lettings Manager role.
We think you need these skills to ace Lettings Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lettings or estate agency roles. Emphasise any leadership positions you've held and your ability to motivate a team, as these are key for the Lettings Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the lettings industry and your understanding of the responsibilities of a Lettings Manager. Mention specific achievements that demonstrate your capability to lead and grow a team.
Highlight Customer Service Skills: Since outstanding customer care is crucial for this position, provide examples in your application that illustrate your commitment to excellent service and how you've successfully managed client relationships in the past.
Showcase Your IT Proficiency: Mention your familiarity with MS Office and other relevant software in your application. If you have experience with property management systems, be sure to include that as well, as it will strengthen your application.
How to prepare for a job interview at Austin & Wyatt
✨Show Your Leadership Skills
As a Lettings Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you support your colleagues.
✨Know the Market
Familiarise yourself with the local lettings market in Ringwood. Be ready to discuss current trends, challenges, and opportunities in the area. This shows your potential employer that you're proactive and knowledgeable about the industry.
✨Highlight Customer Service Experience
Outstanding customer care is crucial in this role. Prepare to share specific instances where you've gone above and beyond for clients, showcasing your commitment to excellent service and your ability to handle difficult situations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face as a Lettings Manager and how you would address them effectively.
