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- Tasks: Lead a dynamic lettings team, ensuring top-notch service for landlords and tenants.
- Company: Join Austin & Wyatt, a trusted name in property management across Hampshire and beyond.
- Benefits: Enjoy uncapped commission, a company car or allowance, and industry-leading training.
- Why this job: This role offers growth, support, and the chance to excel in a rewarding environment.
- Qualifications: Experience in lettings or estate agency is essential; strong leadership and customer service skills required.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
We’re looking for a highly motivated Lettings Manager to complement our fantastic residential lettings team in Lyndhurst. This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step into your first lettings management role. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career.
What’s in it for you as our Lettings Manager?
- Industry leading training and development
- Full support and training to become ARLA – NFOPP qualified
- Demonstrable career ladder
- Supportive and rewarding environment
- Compete for top achievers awards
- Competitive basic salary with uncapped commission
- Company Car or Car Allowance
Key responsibilities of a Lettings Manager
- Running a profitable and well organised office providing an effective, efficient and professional lettings service to landlords and tenants.
- Leading by example and delegating tasks with the aim to exceed standards of performance and targets set.
- Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career.
Skills and experience required to be a successful Lettings Manager
- Lettings Manager, Branch Manager, Assistant Manager or a Senior Lettings Negotiator, Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress.
- Able to generate new business in a target driven environment.
- Proven experience managing, leading and mentoring a team.
- Outstanding customer care / customer service experience.
- Resilient, positive, organised, numerate and detail oriented.
- Excellent verbal and written communication skills.
- IT literate (MS Office, internet, email systems).
- A Full UK driving licence.
Austin & Wyatt have been successfully selling and renting homes across Dorset, Southampton, the New Forest, Hampshire and the Meon Valley for many years. We are proud of our local reputation for professionalism which is founded upon our preservation of traditional values and our attention to personal service. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Lettings Manager employer: Austin & Wyatt
Contact Detail:
Austin & Wyatt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Manager
✨Tip Number 1
Familiarise yourself with the local property market in Lyndhurst. Understanding the area, its demographics, and current rental trends will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the lettings industry. Attend local property events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready with specific examples that showcase your ability to motivate and develop team members.
✨Tip Number 4
Research ARLA and NFOPP qualifications and express your eagerness to pursue these certifications. Showing your commitment to professional development can set you apart from other candidates.
We think you need these skills to ace Lettings Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lettings or estate agency roles. Emphasise any leadership positions you've held and your ability to motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the lettings industry. Mention specific achievements and how they relate to the responsibilities of the Lettings Manager role.
Highlight Customer Service Skills: Since outstanding customer care is crucial, provide examples of how you've excelled in customer service roles. This could include resolving conflicts or exceeding client expectations.
Showcase Your IT Proficiency: Mention your familiarity with MS Office and other relevant software. If you have experience with property management systems, be sure to include that as well.
How to prepare for a job interview at Austin & Wyatt
✨Showcase Your Leadership Skills
As a Lettings Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you’ve helped others achieve their goals.
✨Understand the Market
Familiarise yourself with the local property market in Lyndhurst and surrounding areas. Be ready to discuss current trends, challenges, and opportunities during the interview to show your potential employer that you're proactive and knowledgeable.
✨Highlight Customer Service Experience
Outstanding customer care is crucial in this role. Prepare to share specific instances where you've gone above and beyond for clients, demonstrating your commitment to excellent service and how it can benefit the company.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face as a Lettings Manager and how you would handle them effectively.
