At a Glance
- Tasks: Lead and innovate within a dynamic team to enhance operational excellence.
- Company: Top 50 accountancy firm with a purpose-driven culture.
- Benefits: 28 days leave, hybrid work, private medical insurance, and more.
- Other info: Join a diverse team focused on collaboration and innovation.
- Why this job: Make a real impact in a progressive environment while driving strategic growth.
- Qualifications: Senior operational leadership experience in professional services is essential.
The predicted salary is between 80000 - 100000 £ per year.
Are you an experienced operational leader looking for a high-impact internal role within a progressive, purpose-driven environment? Do you thrive on driving strategic alignment, operational excellence, and continuous process improvement across multi-disciplinary professional services teams? If so, this unique opportunity to lead and future-proof the Accounts & Business Services function at a highly respected accountancy and advisory business could be your next definitive career move.
This Top 50 Firm is a modern, forward-thinking business that successfully balances profit with positive impact. Boasting a rich heritage, the firm supports a highly diverse client base ranging from ambitious entrepreneurs and high-net-worth individuals to owner-managed businesses and multinational groups. Operating from modern offices in London, they foster an inclusive, high-performance culture rooted in collaboration, innovation, and integrity.
As an ABS Operations Director you will:
- Align the ABS team structure, capacity, and operating model with overall strategic goals, ensuring seamless collaboration across service lines and internal departments.
- Drive continuous improvement and innovation across workflows, systems, and delivery models to optimise operating margins and elevate the client experience.
- Oversee forecasting, capacity utilisation, and pricing insights to ensure client work is delivered profitably, sustainably, and at scale.
- Establish, embed, and review robust quality controls and risk management frameworks to safeguard technical accuracy and strict compliance with professional standards.
- Partner with the People and Culture team to spearhead performance management, succession planning, and the leadership development of Pod Leaders and future talent.
As the successful candidate you will:
- Demonstrate significant senior operational leadership experience within a professional services or regulated environment, ideally overseeing an accounting, outsourcing, or multi-service function.
- Possess a proven track record of managing large, multi-disciplinary teams, with an ability to successfully design and embed scalable processes that support commercial growth.
- Exhibit strong commercial acumen with direct experience managing budgets, boosting department profitability, and translating high-level strategy into practical operational delivery.
- Hold exceptional stakeholder management and influencing skills, allowing you to partner effectively with Partners and senior leadership to drive cross-departmental accountability.
Note that a professional accountancy qualification is not required for this position; candidates with stellar operational transformation expertise from across professional services are highly encouraged to apply.
What You’ll Receive:
- 28 days annual leave
- Hybrid working pattern
- Core working hours of 10am–4pm
- Private medical insurance
- Season ticket loan
- Group life assurance
ABS Operations Director in London employer: Austin Rose Associates
Join a Top 50 Firm in London that champions a progressive and purpose-driven work environment, where operational excellence meets meaningful impact. With a strong focus on collaboration and innovation, this company offers a wealth of employee growth opportunities, including leadership development and performance management initiatives, all while enjoying a modern office setting and a hybrid working model. Experience a culture that values diversity and integrity, alongside competitive benefits such as private medical insurance and generous annual leave.
StudySmarter Expert Advice🤫
We think this is how you could land ABS Operations Director in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, recent projects, and challenges they face. This will not only impress them but also help you tailor your answers to show how you can drive operational excellence in their environment.
✨Tip Number 3
Practice your pitch! Be ready to articulate your experience and how it aligns with the role of ABS Operations Director. We suggest rehearsing with a friend or in front of a mirror to boost your confidence and ensure you come across as the strong leader they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for talented individuals who can bring innovation and collaboration to our team.
We think you need these skills to ace ABS Operations Director in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your operational leadership experience and any relevant achievements that align with the role of ABS Operations Director. We want to see how you can drive strategic alignment and operational excellence!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your experience in managing multi-disciplinary teams and driving continuous improvement.
Showcase Your Commercial Acumen:In your application, be sure to highlight your experience with budgets and profitability. We’re looking for someone who can translate high-level strategy into practical operational delivery, so give us examples of how you've done this in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Austin Rose Associates
✨Know Your Numbers
As an ABS Operations Director, you'll need to demonstrate strong commercial acumen. Brush up on key financial metrics and be ready to discuss how you've managed budgets and improved profitability in previous roles. This will show your potential employer that you can translate high-level strategy into practical operational delivery.
✨Showcase Your Leadership Style
Prepare to talk about your experience managing large, multi-disciplinary teams. Think of specific examples where you've successfully designed and embedded scalable processes. Highlight your approach to performance management and how you've developed future talent within your teams.
✨Align with Their Values
This firm prides itself on a purpose-driven environment. Familiarise yourself with their mission and values, and be ready to discuss how your own values align with theirs. Share examples of how you've driven strategic alignment and operational excellence in past roles.
✨Prepare for Stakeholder Scenarios
Given the importance of stakeholder management in this role, think of scenarios where you've influenced senior leadership or partners. Be prepared to discuss your approach to building relationships and driving cross-departmental accountability, as this will be crucial for success in the position.
