At a Glance
- Tasks: Lead and optimise operations in a dynamic, purpose-driven accountancy firm.
- Company: Top 50 accountancy and advisory firm with a focus on positive impact.
- Benefits: 28 days leave, hybrid work, private medical insurance, and more.
- Other info: Join a diverse team and enjoy excellent career growth opportunities.
- Why this job: Make a real difference in a progressive environment while driving operational excellence.
- Qualifications: Senior operational leadership experience in professional services; no accountancy qualification needed.
The predicted salary is between 80000 - 100000 £ per year.
Are you an experienced operational leader looking for a high-impact internal role within a progressive, purpose-driven environment? Do you thrive on driving strategic alignment, operational excellence, and continuous process improvement across multi-disciplinary professional services teams? If so, this unique opportunity to lead and future-proof the Accounts + Business Services function at a highly respected accountancy and advisory business could be your next definitive career move.
This Top 50 Firm is a modern, forward-thinking business that successfully balances profit with positive impact. Boasting a rich heritage, the firm supports a highly diverse client base ranging from ambitious entrepreneurs and high-net-worth individuals to owner-managed businesses and multinational groups. Operating from modern offices in London, they foster an inclusive, high-performance culture rooted in collaboration, innovation, and integrity.
Responsibilities- Align the ABS team structure, capacity, and operating model with overall strategic goals, ensuring seamless collaboration across service lines and internal departments.
- Drive continuous improvement and innovation across workflows, systems, and delivery models to optimise operating margins and elevate the client experience.
- Oversee forecasting, capacity utilisation, and pricing insights to ensure client work is delivered profitably, sustainably, and at scale.
- Establish, embed, and review robust quality controls and risk management frameworks to safeguard technical accuracy and strict compliance with professional standards.
- Partner with the People and Culture team to spearhead performance management, succession planning, and the leadership development of Pod Leaders and future talent.
- Demonstrate significant senior operational leadership experience within a professional services or regulated environment, ideally overseeing an accounting, outsourcing, or multi-service function.
- Possess a proven track record of managing large, multi-disciplinary teams, with an ability to successfully design and embed scalable processes that support commercial growth.
- Exhibit strong commercial acumen with direct experience managing budgets, boosting department profitability, and translating high-level strategy into practical operational delivery.
- Hold exceptional stakeholder management and influencing skills, allowing you to partner effectively with Partners and senior leadership to drive cross-departmental accountability.
Note that a professional accountancy qualification is not required for this position; candidates with stellar operational transformation expertise from across professional services are highly encouraged to apply.
What You'll Receive- 28 days annual leave
- Hybrid working pattern
- Core working hours of 10am–4pm
- Private medical insurance
- Season ticket loan
- Group life assurance
ABS Operations Director in London) employer: Austin Rose Associates Limited
Join a Top 50 Firm in London that champions a progressive and purpose-driven work environment, where operational excellence meets meaningful impact. With a commitment to diversity and collaboration, this modern accountancy and advisory business offers exceptional employee growth opportunities, including leadership development and performance management initiatives. Enjoy a competitive benefits package, including 28 days of annual leave, private medical insurance, and a hybrid working model that supports work-life balance.
Contact Details:
Austin Rose Associates Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ABS Operations Director in London)
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to current employees at the firm. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Ace the Informational Interview
If you can, set up informal chats with people already working in similar roles. This is your chance to learn about the company culture and expectations while also showcasing your interest and expertise. We recommend preparing thoughtful questions that show you’re serious about making an impact.
✨Showcase Your Achievements
When you get the chance to meet potential employers, make sure to highlight your past successes. Use specific examples of how you’ve driven operational excellence or improved processes in previous roles. We want to see how you can bring that same energy to the ABS Operations Director position!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage with us directly. Let’s make this happen together!
We think you need these skills to ace ABS Operations Director in London)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the ABS Operations Director role. Highlight your operational leadership experience and any achievements in driving strategic alignment and process improvement.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit for our progressive, purpose-driven environment.
Showcase Your Leadership Skills:In both your CV and cover letter, emphasise your experience managing large teams and your ability to foster collaboration across departments. We want to see how you've successfully led teams to achieve operational excellence.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our Top 50 Firm!
How to prepare for a job interview at Austin Rose Associates Limited
✨Know Your Numbers
As an ABS Operations Director, you'll need to demonstrate your commercial acumen. Brush up on key financial metrics and be ready to discuss how you've managed budgets and improved profitability in previous roles. This will show that you understand the financial side of operations.
✨Showcase Your Leadership Style
Prepare to talk about your experience managing large, multi-disciplinary teams. Think of specific examples where you've successfully led teams through change or improvement initiatives. Highlight your approach to performance management and how you've developed future leaders.
✨Emphasise Continuous Improvement
This role is all about driving innovation and optimising processes. Be ready to share examples of how you've implemented continuous improvement strategies in past positions. Discuss the impact these changes had on client experience and operational efficiency.
✨Engage with Stakeholders
Strong stakeholder management is crucial for this position. Prepare to discuss how you've partnered with senior leadership and other departments to achieve strategic goals. Think about how you can illustrate your influencing skills and ability to foster collaboration across teams.
